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Yesterday my wife got a new iPad mini at an apple store. I
Yesterday my wife got a new iPad mini at an apple store. I need help to backup her old mini to my mac, and then restore to the new mini. … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I just purchased a new ipad pro and want to transfer all
i just purchased a new ipad pro and want to transfer all data from my old ipad to the new one … read more
Ashik
Ashik
Master's Degree
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Can not get in it. It has a black face with apple logo but
Can not get in it. It has a black face with apple logo but will go no further. I bought a new ipad and transferred my stuff, but my husband wants to use this mini , I need to reset it so he can progra… read more
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Cris
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Have a new iPad. Can't locate Photo Manager Pro content (
Have a new iPad. Can't locate Photo Manager Pro content ( from my old iPad), on iCloud to transfer to my new iPad. … read more
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My wife clicked on an update prompt on her iPad and now we
Michelle, My wife clicked on an update prompt on her iPad and now we can't get it turned on to the main screen. I've turned it off by holding down the on off button simultaneously with the home button… read more
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Michelle
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I have an older Mac. specs are: Mac OS X 10.6.8 Processor
I have an older Mac. specs are: Mac OS X 10.6.8 Processor 2.4 GHz Intel Core 2 Duo Memory 1 GB 667 MHz DDR2 SDRAM I have 34,000(!) photos on this machine that I want to back up and move to my iCloud a… read more
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How do I get my information off my old iPad and get my husband's
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I have an ipad2 and am thinking about purchasing an iPad Air.
I have an ipad2 and am thinking about purchasing an iPad Air. How easy is it to transfer all my files from my ipad 2 to new IPad Air? How about the icons(websites) that are saved on my home screen? I … read more
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Hi Mike, I'm Gary. I have an iPad 2 that won't back up
Hi Mike, I'm Gary. I have an iPad 2 that won't back up to the computer or the cloud. The folks at the Apple store said it appears that I'll have to wipe it clean and perform a fresh install of the new… read more
John T. F.
John T. F.
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Two Decades Field Experience
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What is the best way to transfer photo, video and music files
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Ashik
Ashik
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I dropped my ipad4 and the screened cracked...I would like
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Ashik
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I have an Iphone4, and ipod, and the 1st Ipad. My husband
I have an Iphone4, and ipod, and the 1st Ipad. My husband plugged his Ipad 2 into my itunes and changed the password XXXXX we can't get his info off. I am getting a new Ipad generation 3 and have down… read more
Vinod Menon
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we droped our iPad and it cracked. so, we got another one.
we droped our iPad and it cracked. so, we got another one. how do we get all the apps and information from the old iPad to the new one… read more
iteachmac
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I have had an Apple ITunes account for several years. The
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Okay I have two related issues. We bought a new computer and
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Wasa attempting to down load the new cloud software, iTunes
Wasa attempting to down load the new cloud software, iTunes transferred all the data and downloaded the software. When I attempted to restore there was an error message. I accidentally accepted an iPa… read more
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Hi -- my iPad was stolen out of my car yesterday and does not
Hi -- my iPad was stolen out of my car yesterday and does not require a password XXXXX get to the home screen. Can you tell if anyone has downloaded anything new to the machine since December 1? Shoul… read more
Claws224
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Okay, so I bought a new iPad 2 and have installed Lion on my
Okay, so I bought a new iPad 2 and have installed Lion on my Mac. Cloud is running on my Mac, my iPad2 and my iPhone. I'd like to give my old iPad to my son. If I do the reset and delete all contacts,… read more
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Ashik
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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