Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Got stuck wi working a holiday weekend. The ole short straw.

Customer Question
Hi, Mike. (Got stuck...

Hi, Mike. (Got stuck wi working a holiday weekend. The ole short straw. My problem: I have burned a CD using iTunes - 10 song from a play list and 52 Mbp. Everything looks great on the cd but only the first 2 songs play correctly no matter which device I play the CD on. Oh, I,m unsung iTunes on a Windows 10 laptop

Technician's Assistant: When was the last time you updated the version of Windows on your Mac or device?

Did you get my long message?

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

How bout a windows iTunes expert?

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 hour by:
12/30/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,720
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the option and we can continue. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Hi! I got a message saying you are still in need of assistance. Is that the case. I would love to help you!

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I have been going through with my Itunes. The last couple of
I have been going through hell with my Itunes. The last couple of days it has become an out of control piece of crap. Ist problem. My middle of screen columns now say Library, Connect, Radio, Store.I … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I want to take AAC protected songs from my Mac iTunes
I want to take AAC protected songs from my Mac iTunes library and convert them into mp3 files to place on an SD card for use in my 2007 Mercedes. All songs of interest (about 200) are in a single play… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
How can I remove songs from my general-listening library without
How can I remove songs from my general-listening library without losing them on a playlist? ....(I want a Christmas Music playlist, but don't want to hear those tunes all year-round.)… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Hi Apple, I am a marriage celebrant that burns CD's in order
Hi Apple, I am a marriage celebrant that burns CD's in order that my Brides want played. On Saturday I arranged a playlist for a wedding that had in order "A Thousand Years" Instrumental "When God Mad… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have itunes 11. On selected albums the play, shuffle and
I have itunes 11. On selected albums the play, shuffle and play next buttons do not function yet on other albums everything works fine. Are there some adjustments I can make ?… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Im trying to drag and drop a song I want on a video Im editing,
I'm trying to drag and drop a song I want on a video I'm editing, but it won't drag and drop. It also wont play on imovie but, it plays on itunes.. whats going on?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have had i tunes for a number of years now and never
I have had i tunes for a number of years now and never experienced a problem. I hardly ever burn a playlist but it appears I have a problem. I select burn playlist and insert the disc and then it will… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I have lost volumen control for i-Tunes. I can hear words
I have lost volumen control for i-Tunes. I can hear words and music from other sources. I keep getting a message that the volume control is fully down, but I can change the visual image to top volume.… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
When I burn a CD from iTunes, the title is garbled. Even though
When I burn a CD from iTunes, the title is garbled. Even though I've typed the correct artist, song title, etc into my iTunes library, when I make the CD it's a foreign language (Japanese?), or it's i… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
I had downloaded a whole bunch of Christmas music to my computer. I ca
I had downloaded a whole bunch of Christmas music to my computer. I categorized them and made a separate folder for it “ Various Artists- Christmas music.” Now when I click on that folder in my iTunes… read more
Mike
Mike
Mac Maestro
Adv. Specialization Info Systems
164 satisfied customers
I have two iTunes store accounts. The original account had
I have two iTunes store accounts. The original account had an ID of:[email protected] (Mac)and the new account has an ID of:[email protected] (PC). My service provider "Adelphia" changed and was bought out … read more
Omer Mushahwar
Omer Mushahwar
Bachelor\u0027s Degree
237 satisfied customers
I have a 500gb Seagate FreeAgent Pro external harddrive. P/N9NL7A6-510.
I have a 500gb Seagate FreeAgent Pro external harddrive. P/N9NL7A6-510. S/N 9QM2WBSG. I am a DJ, and I had all of my music on it. I use it with a MacBook. I had over 37,000 songs on it. I was using it… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Ive updated the latest itunes update, and all of a sudden
I've updated the latest itunes update, and all of a sudden it freezes when I attempt to sync new songs. It starts by giving a message saying 'verifying ipod' then it begins to sync then all of a sudde… read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
Hi. I recently bought a turntable with a usb to connect to
"Hi. I recently bought a turntable with a usb to connect to my mactop. I successfuly exported my music via MP3. But I've been unsuccessful trying to burn a cd to play in my car. What am I doing wrong?… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
I am having trouble burning playlist to a cd. The first song
I am having trouble burning playlist to a cd. The first song is the only one on the cd and it keeps repeating one line. The cd shows all the songs have been downloaded on itunes, but no tracks have an… read more
MattS
MattS
Senior LAN Analyst/Helpdesk Manager
High School or GED
19 satisfied customers
when i burn it cd from my itunes it doesnt show the name of
when i burn it cd from my itunes it doesn't show the name of the song when I play it in my cd player. How do I include the text of the track onto the cd? Thank you.… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
We just got a new computer and now, when I try to burn a cd,
We just got a new computer and now, when I try to burn a cd, it says, some of the songs on this cd are not authorized. So we authorized it twice, tried making a new play list with those songs and stil… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
I recently wanted to compile a music CD of my favorite Christmas
I recently wanted to compile a music CD of my favorite Christmas songs as a gift to my children for Christmas. I purchased the songs I wanted from the iTunes store, copied them into my iTunes library … read more
Daniel
Daniel
District Technology Specialist
Bachelor's Degree
74 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x