Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My mother has disabled her ipad and forgotten the passcode.
my mother has disabled her ipad and forgotten the passcode. it has never been linked to iTunes - I am trying to use this method to restore it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
My mother in law has an old iPad. I don't know what she did,
My mother in law has an old iPad. I don't know what she did, but it shows disabled "connect to iTunes". I have logged on to iTunes with her account and tried all the steps on the internet to try to ge… read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
I lost my Ipod a few years ago. we found it and tried
i lost my Ipod a few years ago. we found it and tried several passwords it now says it disabled for 17,282 minutes. how can I find out the password … read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
My mother has locked herself out of her ipad. She knows that
She knows that her email is***@******.*** but thought the password ***** fiveseas or 5seas she can't remember … read more
Justin Johnson
Justin Johnson
Owner
2,951 satisfied customers
My mother-in-law's iPhone 5S - when turned on comes up with
My mother-in-law's iPhone 5S - when turned on comes up with a black screen & “iPhone is disabled connect to iTunes”. W have removed the SIM card, turned on & off & cant get rid of it. How do you “conn… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,517 satisfied customers
Purchased a new IPad fcr Christmas and the password. I was
Purchased a new IPad fcr Christmas and the password … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,842 satisfied customers
Myu mother in law does not remember her passcode for her
Second opinion] myu mother in law does not remember her passcode for her ipad. She has tried several 4 digit #s and the time in between tries has increased significantly. How do were recover the passc… read more
Justin Johnson
Justin Johnson
Owner
2,951 satisfied customers
Myu mother in law does not remember her passcode for her
myu mother in law does not remember her passcode for her ipad. She has tried several 4 digit #s and the time in between tries has increased significantly. How do were recover the passcode or change it… read more
Cris
Cris
3,447 satisfied customers
Got a new ipad for the wife. Cannot reset to factory. Keeps
Got a new ipad for the wife. Cannot reset to factory. Keeps asking her for pass code but doesn't accept it. Is it a four digit code? I took her ipad hooked it up to my Macbook. Won't let us access itu… read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
My ipad screen has the message iPad is disabled connect to
Hello my ipad screen has the message iPad is disabled connect to iTunes. WHen I attempt to connect to iTunes I receive a 0xE800015 error code???? … read more
Jon
Jon
Bachelors Degree
836 satisfied customers
Wife's iPad is disabled, Have account & pw, just installed
wife's iPad is disabled, Have account & pw, just installed itunes on mother in laws computer and signed in. plugged in USB, Still cannot access iPad.\ … read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
I can't connect ipad to itunes. It says the ipad is
I can't connect ipad to itunes. It says the ipad is disabled. I have been through the steps recommended by various online documents but the ipad always says disabled and it won't connect. … read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
My iPad has been disabled. I don't think I evry sinced
my iPad has been disabled. I don't think I evry sinced w/iTunes. I did find my iPad and started the erase process thru "find my phone" hoever I dot know how to get the ipad hooked up to "wifi" to fins… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,754 satisfied customers
Its been disabled and asks to connect to itunes. when i do,
hi- its been disabled and asks to connect to itunes. when i do, it tells me its locked and to enter the passcode. but there is no dial pad to do this. i seem to be going in circles … read more
Randy IT Tech
Randy IT Tech
3,525 satisfied customers
I am trying to help my mother after an update to get back on
I am trying to help my mother after an update to get back on her IPAD. It's asking for her password ***** she doesn't remember. She's 80 and doesn't remember. It's asking for pass ode before restartin… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,754 satisfied customers
Help! I am a 68 year old grandmother and not very computer
Help! I am a 68 year old grandmother and not very computer literate. My daughter in law set up my iPad and I love playing games on it. I downloaded an update and at the end it asked for my password. I… read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
I have been given a Mac OS X, version 10.44.11, desktop from
I have been given a Mac OS X, version 10.44.11, desktop from my mother in law. It's a great computer but I can't load anything because it tells me I have no space. I can't imagine my mother in law loa… read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
Morning. My 78 year old mother-in-law has a Mac which is currently
Morning. My 78 year old mother-in-law has a Mac which is currently running Mac OSX 10.3.9 She is experiencing MSN Hotmail problems as well as playing video clips on sites such as YouTube. I have tried… read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
281 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,842 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x