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I keep getting message of ID INCORRECT even after changing…

Customer Question
I keep getting message...

I keep getting message of ID INCORRECT even after changing it . I changed it last week and it worked for two days only My password ***** *****! ame nina***@******.*** .Please help

Technician's Assistant: When did you last change your password ***** Apple ID?

Few days ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Don't know what that is

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

What is the phone number?

Submitted: 7 months ago.Category: Mac
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Answered in 1 minute by:
12/30/2017
Mac Support Specialist: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Mac
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Mac Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Where exactly are you getting this ID prompt now? Is it on the Gmail website or somewhere else?

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Customer reply replied 7 months ago
Cant afford 39.00 can you give me the phone number for free tech support . I have four Apple products and I must say they are not as user friendly as I would have hoped for
Just pay charges
Mac Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Sorry, we are a paid support website. You may contact Apple directly here:

https://support.apple.com/en-us/contact

I'll process a refund for you now. Thanks,

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Customer reply replied 7 months ago
Can I have the tech support phone number please!my serial# ***** is 24" Mac desktop
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