Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I tried to sign on to my MAC air and the screen has a circle
I tried to sign on to my MAC air and the screen has a circle with a diagonal line in the middle … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Grey screen circle with line through it.. It was just
In gonna try first aid..I had my computer in to get fixed with new hard drive..worked for week and son gave it back and now it wont boot … read more
Bruce Wilner
Bruce Wilner
Master of Engineering
30 satisfied customers
Have a notice on screen week. Safari is being updated.
Have a notice on screen for past week. Safari is being updated. Safari cannot be opened while it is being updated. Iclick on OK but it will not go away.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My IMAC will not boot up. I left a few days ago and it was
My IMAC will not boot up. I left a few days ago and it was fne. I saw a question mark and the topwasery hot. I unplug it let it cool down and tried to boot it again. I saw the applelogo and the bar be… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
my MacBook Pro does not start up, I have a stop sign (circle
my MacBook Pro does not start up, I have a stop sign (circle with 1 diagonal line) where it hangs. Any other reset procedure I can try?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi I have an IPOD nano, 1st generation (borrowed) from someone
Hi I have an IPOD nano, 1st generation (borrowed) from someone else.I am trying to get started with it but when I plug it into my laptop USB port, i get a flashing warning (red circle with diagonal li… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Photoshop CS5. I open a photo (one is a JPEG, the other is
Photoshop CS5. I open a photo (one is a JPEG, the other is a PDF). I want to drop out the background on both. I make selection, Click on refine Edge, click on Refine radius tool and I get a circle wit… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have an old G4 Mirrordoor dual 1.25GHz Mac that has crashed
I have an old G4 Mirrordoor dual 1.25GHz Mac that has crashed and I cannot get it started, except to get it into open firmware. It opens with a grey screen and then places a small square (about 20mm s… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
cannot move icons on desktop. Keep snapping back and a white
cannot move icons on desktop. Keep snapping back and a white circle with a diagonal line appears.… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
I have a macbook 1st generation with leopard (latest installed
I have a macbook 1st generation with leopard (latest installed ) It's been working perfectly for the last 2 years. suddenly it started up (normally) with white background and the apple logo for a shor… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
My Macbook Pro froze and when I shut it down and powered it
My Macbook Pro froze and when I shut it down and powered it up I got nothing...a circle with a line in it.… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I started getting a line on the right side of my computer screen,
I started getting a line on the right side of my computer screen, that lead to colored vertical lines that just keep spreading. the colored lines are about 1/2 way across the screen. The black line no… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
my mac os x fell off of the desk. it had several apps running
my mac os x fell off of the desk. it had several apps running @ the time & after picking it up the apps that were already open seem 2 run fine. after trying 2 open itunes i noticed my 1st problem (ico… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
i responded to message to update software and when restarted
i responded to message to update software and when restarted computer it will not restart. I only have a white screen with small circle with diagonal line through it What do I do ?… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Attempted to install Leopard on my G4 imac; froze with a grey
Attempted to install Leopard on my G4 imac; froze with a grey screen and spinning wheel. I have an external HD with Leopard and have tried firewiring, but no luck. I have tried everything from resetti… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
I am using Windows Vista Ultimate on a new MACBook PRO, and
I am using Windows Vista Ultimate on a new MACBook PRO, and it randomly switched from the program I was using to "LOCKING YOUR COMPUTER" ... that message is still up. What is going on? And is there an… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
strange orange diagonal lines have appeared on the screen of
strange orange diagonal lines have appeared on the screen of my imac g5 20 inch.they appeared after i installed updates.… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
I have a intel based imac that locks up at startup at the blue
I have a intel based imac that locks up at startup at the blue screen (no "loading os" message) just after the grey apple screen. The display has yellow pixilated lines running across it diagonally in… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,842 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x