Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Trying to sign up for Match anode devise is havin a problem.

Customer Question
Trying to sign up...

Trying to sign up for Match anode devise is havin a problem

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

IPad mini iPad mini

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

This morning Signing in several times

Submitted: 6 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 2 hours by:
12/30/2017
Mac Support Specialist: Josh, Mac Support replied 6 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,938
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My devise was disabled. It has been opened by a technician
My devise was disabled. It has been opened by a technician and now I don't know how to get it going again. It was bought for my daughter and when I got her a new device she set it up for me . Unfortun… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have an Apple Ipad mini that after 3 years is asking for
I have an Apple Ipad mini that after 3 years is asking for my old activ8 sign in and password ***** I no longer have. I am now connected to Telstra Bigpond. How do I fix this … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
IPad, 8. Just this morning. I turned ipad on and screen
Just this morning. I turned ipad on and screen said "HELLO". I interred Wireless Name and then pswd but it said no match. Now its stating your ipad could not be activated coz sever temp unavailable.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
This is concerning my apple ID. I have an Ipad and
I have an Ipad and Iphone...got a pop up this morning saying someone was using my apple ID on a new Ipad... … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
It says; Activation Lock on my screen. My mini iPad all of a
It says; Activation Lock on my screen. My mini iPad all of a sudden asked me to enter my Apple ID and my Password. I'm the original owner of this devise and I have changed my password ***** few times … read more
Jon
Jon
Bachelors Degree
700 satisfied customers
Have never been able to get in...even after a couple of
Have never been able to get in...even after a couple of years. Does not accept iCloud password … read more
Justin Johnson
Justin Johnson
Founder
2,243 satisfied customers
My mini ipad will not stay on over 2 minutes before it signs
my mini ipad will not stay on over 2 minutes before it signs off and I have to restart it numerous times what do I do … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I had an upgrade last night. This morning I guess I put in a
I had an upgrade last night. This morning I guess I put in a pass code, but … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I'm trying to open with my password and it keeps telling me
I'm trying to open with my password ***** it keeps telling me it's wrong and try abck in 5 min, then 15 min, etc. I'm sure I'm using the right password, but have no way of checking or changing it. … read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
919 satisfied customers
Every time I sign in to my account whether is is on my iPad
Every time I sign in to my account whether is is on my iPad or my computer or my iPhone, it does not take my password. I am sick to death of changing my password ***** refuse to do it again;. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I want to connect a second blue devise ( besides Apple
I want to connect a second blue devise ( besides Apple Watch) but I keep getting a whirling circle when I go to other devicesother devices to hook up second device. This happens on both iPhone and min… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I'm very upset. I was on Facetime this morning and when I
I'm very upset. I was on Facetime this morning and when I came home tonight I tried getting on and it won't let me. I have to put my ID and password ***** then his Sign in and nothing happens. No on c… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My Apple iPad mini is asking me for a password to reactivate
My Apple iPad mini is asking me for a password ***** reactivate this devise. I is asking for an iCloud password ***** I don't ave or have forgotten Hope do I re-activate with a new password? … read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
I can't sign into my apple devise It is several years old i
i can't sign into my apple devise It is several years old i purchased it over 2 years ago and have never used it. f4Qkg5QF196… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My adult girls purchased a mini ipad in January 2014 from Future
My adult girls purchased a mini ipad in January 2014 from Future shop. From the first it would often go into rest mode and I was told to reset it by pressing a button on the side and the on button in … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
My son got an ipad mini for xmas. set it up, then next time
My son got an ipad mini for xmas. set it up, then next time he goes to log in, it has a passcode he cannot remember setting. So I tried to restore it using itunes, but now when the ipad starts, it say… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
trying to set up my new ipad. I dont have a computer so am
trying to set up my new ipad. I dont have a computer so am using a friends itunes. when i plug my ipad in it says " cannot use devise because apple devise has not been setup". What should i do?… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I hit forget this devise by mistake on my iPad and iPhone.
I hit "forget this devise" by mistake on my iPad and iPhone. Is there a way to pair them again?… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x