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I can not stay connected to the game Clash of Kings. I get…

Customer Question
I can not stay...

I can not stay connected to the game Clash of Kings. I get as far as inside castle for about 15 sec. Then I get bumped off. Three days now. Please help.

Technician's Assistant: What version of iTunes are you using to sync your Apple device?

How do I find out?

Technician's Assistant: The Mac Technician will be able to walk you through that. When did you last reboot?

I have rebooted many times

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

30 min ago

Submitted: 7 months ago.Category: Mac
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 7 months ago
I keep getting bumped off clash of kings game
Customer reply replied 7 months ago
WELL?
Answered in 4 hours by:
12/30/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,720
Experience: Training and Development at Scientifically Speaking
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Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the option and we can continue. If you do not want remote support please ignore the prompt.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Typically this is due to the payment method being declined and the error handling just doesn't tell you. I would suggest going to appleid.apple.com and changing your payment method.

Let me know if this does not help because we will need to go another route.

If this was helpful please take a moment to rate my service with the stars located on the top right of the question page.

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