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My iCloud from my iPhone 6 didn’t restore to my new iPhone…

Customer Question
My iCloud from my...

My iCloud from my iPhone 6 didn’t restore to my new iPhone completely

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

The newest update

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

I’ve tried resetting it already

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Now my old phone lost almost all of my photos

Submitted: 6 months ago.Category: Mac
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 6 months ago
I want all of my 11000 photos restored basically my old phone back it when I tried to reset it tonight something happened and my new iPhone 8 didn’t restore basically anything from my iCloud
Customer reply replied 6 months ago
My iCloud had 11000 photos and now I have only 3000?
Customer reply replied 6 months ago
My iCloud is not functioning and I am freaking out
Customer reply replied 6 months ago
Hello?
Answered in 1 hour by:
12/30/2017
Mac Support Specialist: John T. F., Apple Consultant replied 6 months ago
John T. F.
John T. F., Apple Consultant
Category: Mac
Satisfied Customers: 3,627
Experience: 20+ years in the computer/Mac industry
Verified

Hello! My name is***** will work diligently to provide accurate advice and information. Please give me a minute to read over your submission...

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Mac Support Specialist: John T. F., Apple Consultant replied 6 months ago

Does everything still look normal on your iPhone 6?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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