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I have deleted most of my music library that I moved to

Customer Question
Hi Pearl...I have deleted...

Hi Pearl...I have deleted most of my music library that I moved to trash by accident. Is there a way to retrieve it without going to the Apple store. Thanks Dave

Technician's Assistant: Are you working with a phone, tablet, or computer?

Computer

Technician's Assistant: How long ago was your music deleted?

A few weeks ago

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I do have some of my music and I have music also stored on my phone and iPod but I lost a large majority (38,000 songs).

Submitted: 6 months ago.Category: Mac
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Answered in 2 minutes by:
12/30/2017
Mac Support Specialist: tyroneboman, Mac Genius replied 6 months ago
tyroneboman
tyroneboman, Mac Genius
Category: Mac
Satisfied Customers: 10,501
Experience: Computer specialist.
Verified
Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!Did you empty the trash after you moved the music there?
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Customer reply replied 6 months ago
Is this in addition to the $35?
Mac Support Specialist: tyroneboman, Mac Genius replied 6 months ago
I am not sure about any of the fees. I only do the tech support. However our service is backed by 100 % guarantee and customer service will be glad to answer any account questions for you.
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Customer reply replied 6 months ago
I think I'll hold off. Thanks any way
Mac Support Specialist: tyroneboman, Mac Genius replied 6 months ago
Okay, your welcome.
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Customer reply replied 6 months ago
Randy? Are you there?
Customer reply replied 6 months ago
What;s going on?
Mac Support Specialist: tyroneboman, Mac Genius replied 6 months ago

do you still need help with this?

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