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I forgot my Apple ID and password. That was a time ago from…

Customer Question
I forgot my Apple...

I forgot my Apple ID and password

Technician's Assistant: When did you last change your password ***** Apple ID?

That was a long time ago from my iPad

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Submitted: 7 months ago.Category: Mac
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Answered in 5 minutes by:
12/30/2017
Mac Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1,013
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you with the query and question you have with us.

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Mac Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago
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Mac Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

Click on the link given and reset your apple password.

If you need any assistance let me know.

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Mac Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

My priority is 100% customer satisfaction, if you are unable to follow any given steps please don't worry, click on View response/reply button and post me a reply i will continue in assisting you further.

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Customer reply replied 7 months ago
I need your assistance
Customer reply replied 7 months ago
I can't reset my iPad email
Mac Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

yes you can reset it from your ipad

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Customer reply replied 7 months ago
My iPad had been lock because I forgot my email and my password
Mac Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

if the ipad is locked it cannot be used till you reset your email password ***** and then you would need to reset the apple id to regain access to the ipad.

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Mac Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

you need another device to reset the password *****

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Moses C, Computer Hardware Engineer
Category: Mac
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