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I'm trying to open my iPad and have forgotten my password. I…

Customer Question
I'm trying to open...

I'm trying to open my iPad and have forgotten my password

Technician's Assistant: When did you last change your password ***** Apple ID?

I really don't remember

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No. How do I do that?

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

No thanks

Submitted: 7 months ago.Category: Mac
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Answered in 1 minute by:
12/30/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 7 months ago
Just today. I haven't used it in awhile
Customer reply replied 7 months ago
Never mind. This is obviously a scam
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago

Do you want me to cancel this?

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Customer reply replied 7 months ago
cancel this and remove the $40 you charged me
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