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I want to correct my Apple ID for when I want to download…

Customer Question
I want to correct...

I want to correct my Apple ID for when I want to download something.

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I pad

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

3 days I haven’t tried anything yet

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

What should I dont

Submitted: 1 month ago.Category: Mac
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Answered in 2 minutes by:
12/30/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 1 month ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 1,556
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the option and we can continue. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Mac Support Specialist: Justin Johnson, Mac Genius replied 1 month ago

Go to iforgot.apple.com and reset your password. Once done you should be able to sign in.

Please let me know if that is not the case.

Please take a moment to rate my service.

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Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,555
8,555 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

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