Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I was just charged for “Spotify” $150 & did not order it.
I was just charged for “Spotify” $150 & did not order it. … read more
Micky
Micky
Lead Systems Administrator
High School or GED
121 satisfied customers
I am receiving numerous i tune charges on my credit card for
i am receiving numerous i tune charges on my credit card for several months now and I do not know what these are for … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
823 satisfied customers
Received a Itunes bill for $9.99 that I did not authorize
Received a Itunes bill for $9.99 that I did not authorize on/out of my bank account this morning. … read more
John Holland
John Holland
Bachelor's Degree
96 satisfied customers
I'd like to know why when I go to add a free app it makes me
I'd like to know why when I go to add a free app it makes me go to the iTunes Store to put in billing information I'm not being billed for a free app and I don't want to give my information for that … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,543 satisfied customers
Well I keep getting charged $39.99 every 2 weeks on my debit
Well I keep getting charged $39.99 every 2 weeks on my debit card, and I don't know what it's for. That's like $80 a month coming out of my checking account, & I don't know what it's for. Any correcti… read more
Micky
Micky
Lead Systems Administrator
High School or GED
121 satisfied customers
I have charges that are not mine. I have an ipad. I received
I received a notice of a $12 charge that I didn't do on Sunday … read more
Micky
Micky
Lead Systems Administrator
High School or GED
121 satisfied customers
My bill over the past few months has included debit for
My bill over the past few months has included debit for charges nevr r made. We have 2 phones and 2 tables each is either iPhone or Android. Charges are from iPhone ho re do I get the erroneous charge… read more
Micky
Micky
Lead Systems Administrator
High School or GED
121 satisfied customers
I have been charged for items I did not order or ordered by
I have been charged for items I did not order or ordered by mistake … read more
Donna French
Donna French
Bachelor of Science
55 satisfied customers
It seems as tho others have Ben using my account. IPad Pro
It appears that there have been 12 orders to the App Store I did not make about a month now,although I haven,t seen any charges on my cc … read more
John T. F.
John T. F.
Apple Consultant
3,930 satisfied customers
I am trying to cancel out Netflix and my iTunes account.
I am trying to cancel out Netflix and my iTunes account. Please help … read more
Robert M.
Robert M.
Bachelor's Degree
3,579 satisfied customers
I am 56 years old and went back to school and finished last
I am 56 years old and went back to school and finished last year. I called Chegg and cancelled my subscription, but I noticed I am still getting charged. $16 per month. I have not had this service sin… read more
Robert M.
Robert M.
Bachelor's Degree
3,579 satisfied customers
Why am I being over charged for two(2) apps. Every month I'm
Why am I being over charged for two(2) apps. Every month I'm being charged $5.99 each for “ Colorfy and Coloring book for me” . I tried deleting them but I'm still being charged. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
Last month, i received an email informing me that I had
Last month, i received an email informing me that I had signed up for Apple Music Membership --- Order ID MN2H85V942 and document # 155191957836 for a total of $9.99. It appears that this is a monthly… read more
John T. F.
John T. F.
Apple Consultant
3,930 satisfied customers
I have a subscription for the electronic version o fVanity
I have a subscription for the electronic version o fVanity Fair magazine which is good through May 30, 2018 but I am unable to download the issues on my iPad. The last issue I was able to download was… read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I was billed in error for an app I was doing on a 7 day
I was billed in error for an app I was doing on a 7 day waiting period … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
It started when I gat a notice that my Apple ID was being
it started when I gat a notice that my Apple ID was being disabled. 'apple was charging me 12 a month for showtime. I didn't ask too it nor did I want tilt, that is when the Apple ID was disabledl … read more
Ashik
Ashik
Master's Degree
9,508 satisfied customers
Ive been trying to set up a used IPad 2. Serial # XXXXX
I've been trying to set up a used IPad 2. Serial # XXXXX Trying to set account for purchasing APPS from The APPS Store. When I sign in using my exiting Apple ID, and enter all my Payment Method Inform… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
daughter is backpacking for 6 months this fall around the
daughter is backpacking for 6 months this fall around the world. would an ipad 2 be light enough to carry daily in packpack? would you recommend this product or something else?… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,930 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x