Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I was just told i can't connect my echo dot because i don't…

Customer Question
I was just told...

I was just told i can't connect my echo dot because i don't have a firewall on my mac book is this true

Technician's Assistant: What version of iTunes are you using to sync your MacBook?

I don't know

Technician's Assistant: When did you last reboot?

3 weeks

Submitted: 6 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 2 minutes by:
12/29/2017
Mac Support Specialist: John Lohr, Computer Hardware Engineer replied 6 months ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 728
Verified

Hello and thank you for choosing JustAnswer. My name is ***** ***** I will be happy to help you.

All you need to setup your Echo Dot is a Wireless internet connection and a smartphone. Do you have both of these?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Can't connect to icloud. I don't know - i don't use itunes.
quite a while...i changed my password ***** morniing for my apple device (ipad) … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
How to I set up a new echo dot using my I pad. I have no
I have tried connect with Alexa.amazon.com etc etc … read more
Jon
Jon
Bachelors Degree
706 satisfied customers
I am having problems with my Southwest app. I have already
I am having problems with my Southwest app. I have already changed reset my password ***** I still cannot log in on my phone. However, there is no problem with logging in on my PC. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I am México, I have Apple TV and it will not connect with my
I am México, I have Apple TV and it will not connect with my I pad. I went around the common resort wi fi. I was able to connect my echo dot to the internet on this wi fi. All my equipment in on this … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
I am trying to download the app for our amazon echo dot. I
I am trying to download the app for our amazon echo dot. I cannot because I don't remember our password. How can I reset. Thanks. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have not been able to log on because I don't recall my
I have not been able to log on because I don't recall my Apple log/on pass hode special code word password … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
I have had several phone conversations in the past 2 days
I have had several phone conversations in the past 2 days alerting me that my network has been hacked. They both sounded like possible scams but I'm not sure. Is there a way I can check to see if I am… read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I can't download the app for echo dot. I need toknow my ID
I can't download the app for echo dot. I need toknow my ID and passworzd.HE LP … read more
Freddy
Freddy
Zoom Support
2 satisfied customers
Last night I was reading a book on my kindle about how to
Last night I was reading a book on my kindle about how to use my. New I-pad air2. All of a sudden the kindle asked me for my iPad pass word. I put the Apple ID in as requested. Now I can't send an e-m… read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
I have connected my new Amazon Echo Dot to my 5s iPhone and
I have connected my new Amazon Echo Dot to my 5s iPhone and my wi-fi network and Alexa says I am ready. In fact she gives me the weather and all that but when I go to start the voice training I'm told… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have created a 60 page photo book in Iphoto '11 version
I have created a 60 page photo book in Iphoto '11 version 9.4.3. When I tried to complete an order for 2 copies, the process stalled about 2/3 through completing uploading the project. An error messag… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have a Mac Book air and for the last week none of my sent
I have a Mac Book air and for the last week none of my sent emails go thru. I can receive. HELP… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
Part of my address book is stuck under the icons at the bottom,fromS-Z
Part of my address book is stuck under the icons at the bottom,fromS-Z and I cannot get to them. The cursor will not go there.This is for group addresses.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
A couple of weeks ago I asked a just answer person for help
A couple of weeks ago I asked a just answer person for help in blocking a site on my iMac desktop and then by mistake every website was blocked. I took my computer to the apple store and they did some… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have QuarkExpress 6.5 and I cant activate through the Internet. My
I have QuarkExpress 6.5 and I can't activate through the Internet. My Mac runs on OS 10.6.3. I need to print some of my files and it won't let me do it. It says it only can run on DEMOMODE. What's my … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I am using iPhoto 9.1.3 (607) on my Mac OS 10.6.7. I have finished
I am using iPhoto 9.1.3 (607) on my Mac OS 10.6.7. I have finished my book and am trying to upload to print. When I press the "buy book" button it says "error occurred while contacting the Apple Onlin… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have two Macs a MacPro and a MacAir. I want to equalize
I have two Macs: a MacPro and a MacAir. I want to equalize them as much as possible. I keep my Mac Pro at my desk and take my Mac Air wherever I go. Often, when I want to execute something on either o… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I installed a BlackArmor NAS 220. SN 2GG206C9 Model Number
I installed a BlackArmor NAS 220. SN: 2GG206C9 Model Number: ST340005LSA10G-RK On a Mac OS 10.5.8 Everything seems to be configured OK (several times), but I can't mount any shares (folders) --- even … read more
loadedmind
loadedmind
Senior Systems Administrator
Associate Degree
1 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x