Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I forgot my pass word. 3 years ago. Can't get in to
I just need to get in to my tablet so I can use it for work… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,187 satisfied customers
Years ago I purchased an i-pad 2 for a granddaughter. It has
years ago I purchased an i-pad 2 for a granddaughter. It has been unused for a few years. She uses her i-phone and a macbook for all her needs. I asked her to give the i-pad back to me so I can pass i… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I turned on a old ipad it is in activation lock and can't
I turned on a old ipad it is in activation lock and can't remember the apple I'd or password … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,630 satisfied customers
We gave my sister an old Apple I4 phone that my son use to
We gave my sister an old Apple I4 phone that my son use to use that still worked but he has updated to newer phones over the years. This phone was purchased in either 2012 or 2013. My sister has used … read more
Cabletech
Cabletech
Computer Networking
861 satisfied customers
My computer is old and today it is asking my password. I
My computer is old and today it is asking my password. I have forgotten it since I haven't used it for years. … read more
Samuel White
Samuel White
Owner and Expert Tech
61 satisfied customers
Perl. Our iPad has been disabled. I am guessing my daughter
Hi Perl. Our iPad has been disabled. I am guessing my young daughter has kept trying to use the old password...now no one can use it! … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My apple ipad is in activation lock and none of the userid
my apple ipad is in activation lock and none of the userid and or pass codes I have will unlock it. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My husband's friend gave him an Apple lPad Air 2, 16 GB
My husband's friend gave him an Apple lPad Air 2, 16 GB that's about a year old; it has never been used except he had set it up and used a four number passcode before accessing usage of the device. No… read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
367 satisfied customers
Can't remember my password. Can someone help me. Apple.
Can't remember my password JA: What exactly are you having trouble accessing? Customer: Can someone help me JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: Ap… read more
Irina Kravchenko
Irina Kravchenko
Engineer of information networks
26 satisfied customers
ICloud locked. I can't remember I don't even know my i. I
iCloud locked JA: When did you last change your password ***** Apple ID? Customer: I can't remember I don't even know my i JA: Did you try resetting through Apple's online account reset tool? Customer… read more
Thomas Kline
Thomas Kline
IT support Analyst
Associate of Applied Science
47 satisfied customers
Can't unlock, iPad was given to me by my son and he can't
can't unlock, iPad was given to me by my son and he can't remember password … read more
Inder
Inder
Bachelor's Degree
39 satisfied customers
I cannot sign out of iCloud on either of my iPads, The first
The first one is an iPad2 OS 9.3.6. I changed the AppleID a while ago and didn't read that you had to sign out of all your devices. … read more
Jon
Jon
Bachelors Degree
948 satisfied customers
Im 60 yrs old 2 heart attacks Im over trying to solve this
Im 60 yrs old 2 heart attacks Im over trying to solve this problem for 3 days including apple tech support shop. I have 3 devices OK: MACm Iphone 6 Plus and Ipad air, but I have an old IPAD i have not… read more
Josh
Josh
It Support Specialist
Associate Degree
7,493 satisfied customers
I haven't used my IPAD in several years and can't remember
I haven't used my IPAD in several years and can't remember my password, how can I reset the password ***** I can't open it? … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
1,022 satisfied customers
We have an iPad and today Activation Helpshowed up. We do
we have an iPad and today Activation Helpshowed up. We do not have an iPhone and it asks for our Apple ID number (which i don't have...our iPd is about 16 years old) and also asks for our pASSWORD ***… read more
Justin Johnson
Justin Johnson
Mac Genius
4,643 satisfied customers
My iPad has locked me out.My iPhone and Mac Air book are
My iPad has locked me out.My iPhone and Mac Air book are linked to An Apple id: ***** ********@******.***. Logging into iCloud.com with that id shows the phone and laptop as active. Occasionally, the … read more
Josh
Josh
It Support Specialist
Associate Degree
7,493 satisfied customers
I have been trying to open my mini ipad the slide to unlock
Hi, I have been trying to open my mini ipad the slide to unlock is very hard to open, I have to be very fast but when I do get in my password ***** not work, I keep hearing this lady talk very fast...… read more
Ashik
Ashik
Master's Degree
9,625 satisfied customers
This question relates to setting up an Apple ID and an iTunes
This question relates to setting up an Apple ID and an iTunes account for kids under the age of 13. My 12 year old received an iPod Touch for Christmas and my almost-10-year-old received an iPad Mini … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x