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Forgot passwoed. Don't remember. But it didn't work. That's
Forgot passwoed JA: When did you last change your password ***** Apple ID? Customer: Don't remember JA: Did you try resetting through Apple's online account reset tool? Customer: Yes, but it didn't wo… read more
Nagarjun Acharya
Nagarjun Acharya
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Cannot seem to get on my Mac Pro have put in password so
Cannot seem to get on my Mac Pro have put in password ***** many times that it has shut down and made it so I have to reset having Apple call several times to get the code to reset password ***** then… read more
Harry
Harry
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I have Iphone 6 and ipad 3. recently my password will not
I have Iphone 6 and ipad 3. recently my password ***** not work and I have tried many, many times to change. I get through the whole procedure and it tells me that I should receive an email in several… read more
Samuel NetEngineer
Samuel NetEngineer
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I just got a new phone and cannot remember my apple
I just got a new phone and cannot remember my apple passwoed … read more
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I forgot my password and have tried too many times and
I forgot my password ***** have tried too many times and account is locked out … read more
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Richard
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I lost my iPhone and I lost my Apple password. I received a
I lost my iPhone and I lost my Apple password. I received a message that it is now time to recover my password … read more
John Castle
John Castle
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My ipad mini has locked up and I can't seem to type in the
My ipad mini has locked up and I can't seem to type in the right codes or hear the spoken numbers in time. Gramma is not tech savy. Would love to get it opened so I can finish my library book. … read more
Vinod Menon
Vinod Menon
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Bought new iPad yesterday. I have old email address that
Bought new iPad yesterday. I have old email address that seems to be my Apple ID. I can not remember password ***** I have entered every password ***** have used since 1979. I can't transfer info from… read more
Aparna Indresh
Aparna Indresh
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My iPad is the problem. There was an update and it seemed I
My iPad is the problem. There was an update and it seemed I had to give a passcode. Now, I can't get into the iPad and it tells me to connect to ITunes.. Ive connected the iPad to my desktop computer … read more
AnswersByEric
AnswersByEric
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Associate Degree
415 satisfied customers
Can't seem to changemy ID and passwoed. Tried several times
can't seem to changemy ID and passwoed JA: When did you last change your password ***** Apple ID? Customer: tried several times yesterday JA: Did you try resetting through Apple's online account reset… read more
Justin Johnson
Justin Johnson
Mac Genius
3,408 satisfied customers
I am stuck. I can't seem to get my Apple ID to work on my
I am stuck. I can't seem to get my Apple ID to work on my phones. I need to clean the old phone that was replaced yesterday so I can send it back, but it insists that I have to log in to clean the pho… read more
Kris R
Kris R
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Need to recover passwoed on my phone that has not been used
need to recover passwoed on my phone that has not been used for several months … read more
Isaac Franklin
Isaac Franklin
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I seem to have duelling Apple IDs. I just reset my password
I seem to have duelling Apple IDs. I just reset my password ***** what I thought was my Apple ID (my e-mail) but my phone seems to have a different one for which I can't remember the password ***** I'… read more
Richard
Richard
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I can't remember my apple ID password and I have tried to
I can't remember my apple ID password ***** I have tried to reset it multiple times with no success. Can you help me? … read more
Richard
Richard
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Cant get apple id or passwoed of my I phone5. Month mabe.
cant get apple id or passwoed of my I phone5 JA: When did you last reset your Apple ID or password? Customer: month mabe JA: Have you installed any updates recently? Customer: no JA: What troubleshoot… read more
arsufi2002
arsufi2002
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My ipad will not let me sign in wrong password and wrong id,
my ipad will not let me sign in wrong password ***** wrong id … read more
Isaac Franklin
Isaac Franklin
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I am using Chrome right now, but I have been using Safari
I am using Chrome right now, but I have been using Safari for several years, and I prefer it. Starting yesterday, I have been unable to get a proper response from my Safari icon. It tries to open www.… read more
Mike
Mike
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Some college
8,567 satisfied customers
I need to get my own ID and passwoed, right now I am using
I need to get my own ID and passwoed, right now I am using my step sons. I can not get on the site to do so. I keep getting can not open that site. Help please… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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