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Its A password reset issue..my accounts are slowly
its A password ***** issue..my accounts are slowly converting to an old Apple ID (a hotmail account from 10 years ago and I can't retrieve the password). The login ID I've used for the past 10years is… read more
John T. F.
John T. F.
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We have been Apple customers for over 20 years. All this time we have collected music on iTunes. Recently we purchased a new computer and uploaded all the music we had on our old computer to the new o… read more
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I have an I tunes account and I cannot find it or bring it up and need assistance. I have many downloaded songs on it and now I can't even find my account, Thank you. … read more
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I have went into iTunes on my desktop and noticed a lot of
I have went into iTunes on my desktop and noticed a lot of my old songs are not in my library. I am not sure if I saved my library in the past. Is there a way to retrieve them. I have albums I have pu… read more
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I havent accessed my iTunes library in a long time, and I
I haven't accessed my iTunes library in a long time, and I had switched computer a year ago. So now I am trying to find my songs, but the iTunes library is empty. How do I go about finding my songs?… read more
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I recently hooked up my iPod to my Macbook Pro to transfer
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Johnny  Mack
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Help! My iTunes running on PC stopped working properly. Do
Help! My iTunes running on PC stopped working properly. Do you guys give PC support? ITunes was working just fine a few months ago but it's since completely stopped working properly. I'm repeatable ge… read more
Nick H.
Nick H.
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Hi, I have had same iPod since 2000 but have had at least 5
Hi, I have had same iPod since 2000 but have had at least 5 computer changes since then including having doubles (desktop at home and laptop for wherever). We have a server where I think my actual iTu… read more
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I have an ipod classic and a macbook. I can not eject the ipod
I have an ipod classic and a macbook. I can not eject the ipod (it says "do not disconnect"). I can not find the ipod icon on the desktop, nor can I find it under devices in finder. I can not find the… read more
Mr. Clark
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Hello! I would like to restore my entire 500 GB iTunes library from my Time Machine backup
Hello! I would like to restore my entire 500 GB iTunes library from my Time Machine backup to a newly reformatted 1 TB external hard drive connected to my iMac G5, on which I recently reinstalled Leop… read more
iteachmac
iteachmac
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I have itunes on a PC. Recently when buying a new song from
I have itunes on a PC. Recently when buying a new song from the iStore I found that the new song was added to my purchased list and that my entire library of more than 100 songs had been moved to a ca… read more
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My wife gave me her 32gigh I-pod touch when we bought as new
My wife gave me her 32gigh I-pod touch when we bought as new one. I want to place my I tunes library onto this i-pod which is on my computer which does not recognize her old i-pod. How can I place my … read more
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Hi. I hope you can help me out. I have an iMac downstairs and
Hi. I hope you can help me out. I have an iMac downstairs and a PC upstairs. They are both on a wireless network with access to a "sharelink" hard drive from Buffalo, on which is stored all of my musi… read more
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How do I transfer my music library in my computer back to itunes
How do I transfer my music library in my computer back to itunes? Or more relevant, I had a computer crash and lost my play lists. Have old hard drive now as external and a new one in my MacBook. My i… read more
Daniel
Daniel
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High School or GED
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Hi Chad It is now Sunday, March 21 and I still havent
Hi Chad: It is now Sunday, March 21 and I still haven't heard from you. That's a month and a bit with no real help from Apple's iTunes store and getting passed from one person to another, you being th… read more
Daniel
Daniel
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High School or GED
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Im not sure if Im duplicating this questions as I had to
I'm not sure if I'm duplicating this questions as I had to leave and am now back. I was on itunes yesterday and everything seemed to working fine but after what was potentially an improper shutdown my… read more
John P
John P
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My MacBook Pros iTunes does no longer connect to the store. It
My MacBook Pro's iTunes does no longer connect to the store. It deleted all my applications on the iTouch. Reinstallation and rebooting have produced no results. My account is active, the iTouch can l… read more
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Meet the Experts:

Mike

Mike

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Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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John T. F.

John T. F.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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