Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I need to check on some charges to my banking account. I…

Customer Question
I need to check...

I need to check on some charges to my banking account

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I have I phone 6 and 8

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

I haven't tried anything at this point. My husband just died and I believe these were some things that he was getting on a renewal.

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 3 minutes by:
12/29/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,720
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the option and we can continue. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Who is your bank?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My husband died suddenly and did not inform me of his
My husband died suddenly and did not inform me of his passcodes for 2 iPhones and 2 apple laptops. Neither at&t or apple will help me gain access to get his photos and contacts off without showing tha… read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
77 satisfied customers
Need to cancel renewal membership for iTunes because my
Need to cancel renewal membership for iTunes because my husband passed away April 25, 2018. ITunes was under his account and his bank account will be closing. … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
My husband just died and originally many years ago this
My husband just died and originally many years ago this computer was set up for him but he never used it so I have been using it. Since Feb. 12th I can't get any emails on my email***@******.***, my**… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
To teceive the credit for my iphone which i am turning in
To teceive the credit for my iphone which i am turning in for an upgrade i need the restriction code. I don't know it. I believe it was set up at the store. HELP … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My husband is working and I sent him $300 in ITunes cards, I
My husband is working and I sent him $300 in ITunes cards, I purchased them here in Oregon at Fred Meyer. They were activated by the casher, I came home and uploaded the cards when my husband put them… read more
Justin Johnson
Justin Johnson
Mac Genius
2,720 satisfied customers
I just got my husbands old phone as he upgraded, its an
I just got my husbands old phone as he upgraded, its an iphone 6s or 6+ and anyways I don't want the computer to put all its pictures onto the phone. How do I stop this before I even plug it in … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My Apple IPAD Won't Cut On Or Do Anything I Have Tryed
Hi Mike, My Apple IPAD Won't Cut On Or Do Anything I Have Tryed Everything. It's Been Charging For Over 14 Hours. Can You Advise Me What It Might Be. I Just Lost My Husband A Couple Days Ago And The F… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
Getting charged for stuff I did not order can't contact
Getting charged for stuff I did not order can't contact anyone help … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
My husband had an Apple IPhone, he died in September, just a
My husband had an Apple IPhone, he died in September, just a week after he changed his password. I cannot recall his new password, or the Cloud password. I simply want to retrieve his pictures before … read more
Justin Johnson
Justin Johnson
Mac Genius
2,720 satisfied customers
My iPhone died today and has been charging for at least 12
my iPhone died today and has been charging for at least 12 hours and it still has not turned on. what should I do? … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
944 satisfied customers
Why can't I sync 2 Fitbit devices to my Bluetooth on my
Why can't I sync 2 Fitbit devices to my Bluetooth on my iPhone 6 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I received a notice concerning a purchase that had been made
I received a notice concerning a purchase that had been made charged to my account. Date Nov,13,2017. Order IDMTBL7SW4Z Document NO 173157731405. Total amount was $339.98. I did not make this purchase… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
I need help with a charge made to my bank account. Who do I
I need help with a charge made to my bank account. Who do I need to contact? … read more
Justin Johnson
Justin Johnson
Mac Genius
2,720 satisfied customers
I tried to install an app and it says my account is
I tried to install an app and it says my account is disabled … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My Ipad needs to be reset and it keeps telling me it does
My Ipad needs to be reset and it keeps telling me it does not regonize my Apple ID … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
578 satisfied customers
My password has been disabled & it won't let me reset it. I
My password ***** been disabled & it won't let me reset it. I m trying to enroll in messenger & I cloud … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I just had a phone call in which I was told that my windows
I just had a phone call in which I was told that my windows security was " turned off". Finally I told him that I had aMac. HE started to tell me how to fix it.Iasked for the company web site,he said … read more
SladeV
SladeV
Associate Degree
102 satisfied customers
my whole house and all 15 computers -phone-cell-ipad-att network
my whole house and all 15 computers -phone-cell-ipad-att network usb and whole life-email accts-banking and cannot use computer unless i sign on their modem also taken over my adt alarm system-----min… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x