Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Need to update password

Customer Question
Need to update password
Submitted: 6 months ago.Category: Mac
Ask Your Own Mac Question
Answered in 3 minutes by:
12/29/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
Verified

Go to iforgot.apple.com and reset your password. Once done you should be able to sign in.

Please let me know if that is not the case.

Please take a moment to rate my service.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Justin Johnson Your Own Question
Justin Johnson
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
2,492 Satisfied Customers
Experience: Training and Development at Scientifically Speaking

Justin Johnson is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Need to reset password. Can not update apple programs. I
Need to reset password. Can not update apple programs … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
918 satisfied customers
Unable to do update. My devise won't recognize my password.
Unable to do update. My devise won't recognize my password … read more
Fran
Fran
IT Consultant
Associate Degree
203 satisfied customers
My apple air pad will not except my password to update. My
My apple air pad will not except my password ***** update … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have a 5 version Apple IPhone and need to update many
I have a 5 version Apple IPhone and need to update many Apps. My password ***** Apple account fails. Can I update a password ***** my computer or how to ? Please help … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I need password help with my email. I didn't reset. I
I didn't reset. I recently had a Mac update and since then they asked for my password. Hadn't used it lately and now can't remember it. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Big problems, Mac, apple just updated it, imlooking to reset
big problems JA: What kind of computer do you have? Customer: Mac JA: Have you installed any updates recently? Customer: apple just updated it JA: Anything else you want the Computer Expert to know be… read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
718 satisfied customers
My daughter lock her phone up and does not remember her pass
my daughter lock her phone up and does not remember her pass word or her id number.What can i do to get her phone un locked? … read more
Jon
Jon
Bachelors Degree
700 satisfied customers
I need to reset my apple password-I havent updated my phone
Hi I need to reset my apple password-I havent updated my phone also, thank you,Pat … read more
Mr.Med
Mr.Med
1,188 satisfied customers
I can't update my flash. When I try to do that it wants my
I can't update my flash. When I try to do that it wants my password. I don't know if I ever had one. I'm not even sure I had the same email address when I opened my account. My name is*****: Have you … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Dont remember password to update fee apps, i dont remember
i dont remember ever doing it but consumer cellular says i had to when i got the phone which was about 8 months ago … read more
Mr.Med
Mr.Med
1,188 satisfied customers
I'm have an iMac and a iPad. I just returned from six months
I'm have an iMac and a iPad. I just returned from six months in the hospital. my iPad work fine with my GMAIL connection but my iMac does not. I have reset the password ***** it still does not recogni… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have a MacMini. I need to update my Adobe Flash Player,
Hello, I have a MacMini. I need to update my Adobe Flash Player, but can't seem to get it done. I don't seem to have the correct user name and password, (I used the Apple ID & password) or if I do, so… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I am trying to play a game that i purchased from the apple
I am trying to play a game that i purchased from the apple store.I am locked out of my apple ID and i do not know what to do about that. Marilyn Gable ***@******.***… read more
Joe-S
Joe-S
Systems Administrator
47 satisfied customers
I use Yahoo for my business email. I recently changed my Yahoo
I use Yahoo for my business email. I recently changed my Yahoo password. as a result I needed to change my password XXXXX Outlook in order to download the messages from the Yahoo server. how do I upda… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Log on for updates requires i [email protected] I no
Log on for updates requires i [email protected] I no longer have the Password. I want to [email protected] I need to get this fixed… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a MacBook running Safari 3.0.4. When I try to update
I have a MacBook running Safari 3.0.4. When I try to update general updates, I am advised I do not have authorization. What version of Safari should I be running? Thanks for your help in advance.… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I purchased the osxLion and unable to determine what password
I purchased the osxLion and unable to determine what password XXXXX want. So far I tried the following password: apple-itunes, computer, e-mail and no one seems to recognize me. Any help appreciated. … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Ever since I purchased My Mc Apple computer, I have not been
Ever since I purchased My Mc Apple computer, I have not been able to update any program. When I want to update, my name appear's then password XXXXX a line. Since I have never been given a password, o… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x