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Tried to install printer and won't let me? Wireless. Farely…

Customer Question
Tried to install printer...

Tried to install printer and won't let me?

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wireless

Technician's Assistant: When did you last update the printer driver software?

Farely new should be up to date

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yes, I tried going through a different site yesterday and they wanted to charge me $100 plus now I have little dots below some of my icons??

Submitted: 6 months ago.Category: Mac
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Answered in 3 minutes by:
12/29/2017
Mac Support Specialist: Jeffrey B,
 replied 6 months ago
Jeffrey B
Category: Mac
Satisfied Customers: 955
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello, my name is***** will be assisting you today. Lets get started!

So to clarify what is the model of your printer?

Kind regards,

Jeffrey

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