Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have set up Skype on my iPhone and my Mac laptop. I want…

Customer Question
I have set up...

I have set up Skype on my iPhone and my Mac laptop. I want to be able to use it on my laptop, but it keeps defaulting to my phone. How can I disable my phone?

Technician's Assistant: When did you last update Skype?

I just loaded both this week.

Technician's Assistant: What have you tried so far with your Skype?

My friend is calling me. It goes straight to my phone. I want it to come to my laptop

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No, I think that's it.

Submitted: 6 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 3 minutes by:
12/29/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,494
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the option and we can continue. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

What do you mean by defaulting to your phone?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I would like to know if it's the phone or the service. My
I would like to know if it's the phone or the service. My friends and family cannot contact me by phone. When they ring the response is "I am the phone leave a message" or it goes straight to voice ma… read more
Eric Ewing
Eric Ewing
University IT Manager
185 satisfied customers
My iphone has become disabled and I cannot downoad aything
my iphone has become disabled and I cannot downoad aything onto it … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have an iPhone X. It is "disabled". The instructions say
I have an iPhone X. It is "disabled". The instructions say to go to iTunes, but they aren't synced. Then the instructions say volume up button fast, volume down button fast then the side button. iTunes then tells me: it can't do anything because there's a passcode on it - - Yep of course there is, I'm trying to get the phone to work..... … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have put in a new 4 digit passcode and silly me has
Hi i have put in a new 4 digit passcode and silly me has forgotten it straight away. We have phone numbers needed urgently by the morning and my phone is now disabled and i did not back it up. H E L P… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Did not get an answer on how to unlock the pass code. I
did not get an answer on how to unlock the pass code. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
When I try to boot up my iphone 6 it says Iphone is disabled
When I try to boot up my iphone 6 it says Iphone is disabled try again in 10 minutes … read more
Thomas Kline
Thomas Kline
IT support Analyst
Associate of Applied Science
36 satisfied customers
My IPhone 5s is disabled - and it says connect to ITunes,
My IPhone 5s is disabled - and it says connect to ITunes, which I have, but keep getting error OxE800015. I am not tech savvy, so make this simple!! … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Lost my iPhone and when I go on line to locate, it says the
Lost my iPhone and when I go on line to locate, it says the device is off line. can you help … read more
Justin Johnson
Justin Johnson
Mac Genius
2,494 satisfied customers
I have a macbook pro and I'm trying to use Skype to make
I have a macbook pro and I'm trying to use Skype to make video calls. But, there are only the icons for regular phone call and sending a texxt … read more
Justin Johnson
Justin Johnson
Mac Genius
2,494 satisfied customers
I'm trying to get my iPhone 5 to be able to download apps
Good afternoon! I'm trying to get my iPhone 5 to be able to download apps and it is not letting me. Are you able to assist? … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I accepted a down load on my iPhone 7 and now the screen is
I accepted a down load on my iPhone 7 and now the screen is blurry and I can't see my contact list to make a phone call. I live bu myself, I'm 81 yrs old and depend on my phone...I'm scared. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
It is an issue with my iPhone 6s. I am not getting Skype
it is an issue with my iPhone 6s. I am not getting Skype notifications at all. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My husband and I both have iPhones. Mine an iPhone 6s, his
My husband and I both have iPhones. Mine an iPhone 6s, his an iPhone 5s. He did an update the other day, and it asked for the Apple ID. We gave the Apple ID from my iCloud and oh boy! We've been synch… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I forgot my passcode for a new IPhone 5s straight talk that
I forgot my passcode for a new IPhone 5s straight talk that I got Black Friday but didn't open until the end of last month and for one thing it is the wrong phone and won't work with AT&T … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I am gramma and have not been able to use my iphone for
I am gramma Pat and have not been able to use my iphone for weeks went to Verizon NO help there PLEASE help … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
me and my friend have the same email on our iphones. Im not
me and my friend have the same email on our iphones. Im not sure what happened yesterday but all of my notes that I had on my outlook has disappeared and it only shows my friends notes from his iphnoe… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
im trying to down load a skype app and i have been asked for
im trying to down load a skype app and i have been asked for my Apple ID Password XXXXX i keep entering correctly but it keeps telling me it is incorrect. advise please?… read more
Michelle
Michelle
Software Engineer
Bachelor\u0027s Degree
195 satisfied customers
While I was downloading music from my mac laptop to my iphone,
While I was downloading music from my mac laptop to my iphone, it asked me if I wanted to update my iphone which I did. Now I've lost all my icons except the factory ones. No Skype, not even a "settin… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x