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I have problems with my watch my laptop. Mac os high sierra…

Customer Question
I have problems with...

I have problems with my watch my laptop

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Mac os high sierra mac book pro serial 73116oefatm

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

Can we talk on the phone is to much to chat i am to old and sick i would like you to go on the computer to help me please

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not please

Submitted: 6 months ago.Category: Mac
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Answered in 3 minutes by:
12/29/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,470
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the option and we can continue. If you do not want remote support please ignore the prompt.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

" i have problems with my watch my laptop" Which one?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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