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I have used iTunes for 5-6 years and down load music from
I have used iTunes for 5-6 years and down load music from the itune store. I get an error when I try to access it. I can't play a cd from drive D, and I cannot opoen iTunes music down loaded to my com… read more
Justin Johnson
Justin Johnson
Mac Genius
3,409 satisfied customers
My ipod touch is asking for a four digit lock code that i
my ipod touch is asking for a four digit lock code that i didnt even set up. it asks for password ********@******.*** in settings and then asks for the lock code … read more
Cris
Cris
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My phone is saying disabled n when its not it shows me one
my phone is saying disabled n when its not it shows me one huge circle with only three numbers in it so i cant even enter my password ***** it wont even let me restart it help please … read more
Randy IT Tech
Randy IT Tech
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I am quite frustrated. Got an iphone 6 last week, had huge
I am quite frustrated. Got an iphone 6 last week, had huge battery drain probs. Did everything I was told to online to preserve battery life. didn't work. yesterday I worked with apple directly. they … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I just got a ZTE AWE phone and am trying to determine how to
I just got a ZTE AWE phone and am trying to determine how to transfer my music from iTunes for MAC to it… read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
22,774 satisfied customers
I have a subscription to iTunes Match and I was just wondering
I have a subscription to iTunes Match and I was just wondering how I would recover my library if I ever needed to. I wouldn't even know how to access the songs, as I no longer have any apple devices (… read more
Dustin
Dustin
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I have a 6th Gen nano registered to our laptop.I bought my
I have a 6th Gen nano registered to our laptop.I bought my wife a new nano for her birthday last week.When I tried to install Julies nano, I wanted to set it up with its own library. After connecting … read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
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I was at the Apple store yesterday with a blue tooth problem
I was at the Apple store yesterday with a blue tooth problem and they did a restore on my I phone. I came back to my office to download my music and only a portion of it transfered over. If I go to my… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have a large library in itunes on my computer. I have used
I have a large library in itunes on my computer. I have used itunes match to get all of that music to my ipad. all of the music showed up on my ipad until recently and it now shows only music recently… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I just purchased my first ipod (nano). When playing a music
I just purchased my first ipod (nano). When playing a music selection, it powers off after about 60 seconds. It will power back up and restart at the point in the music where it shut off. I left it pl… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
When i plugged my iPod in to my Laptop to add new songs that
When i plugged my iPod in to my Laptop to add new songs that i had just purchased on iTunes(like I always do) it started to "sync music". I thought nothing of it. I tried adding my newly purchased son… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Yesterday I updated iTunes to 10.5.1 & syncd my iPhone 4 on
Yesterday I updated iTunes to 10.5.1 & sync'd my iPhone 4 on my usual PC. It performed a back-up at that time. Sync was completed & it said "OK to disconnect". I thought I was fine to proceed with the… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My son, Jonathan Russell, refuses to seek permission to download
My son, Jonathan Russell, refuses to seek permission to download iTunes. I need to know how to put parental controls on the account. Please respond to my home email address: [email protected]… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I have ipod 160GB. Recently it started not responding when
I have ipod 160GB. Recently it started not responding when I tried to skip a song, turn up volume, etc. unless I put it in the Hold position and then moved it back. It would operate OK like this for a… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
itunes dosent locate my music and wont let me play music from
itunes dosent locate my music and wont let me play music from my listed tracks i run windows vista with ipod classic. also dosent sync properly loads of songs missing… read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
233 satisfied customers
I was driving with my ipod plugged into the lighter to play
I was driving with my ipod plugged into the lighter to play through the car and the ipod died. Just stopped playing. Said something about ac power and to push menu to continue, but I got no response. … read more
Ashik
Ashik
Master's Degree
9,364 satisfied customers
Im successfully running iTunes over 2 airport expresses (also
I'm successfully running iTunes over 2 airport expresses (also using an Airport Extreme as base station as router). I've been able to configure a third AP express and see it listed under multiple spea… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
I just bought a Samsung Highnote cellphone with MP3 Player.
I just bought a Samsung Highnote cellphone with MP3 Player. Supposedly I can plug the USB connection from the phone to my G5Imac OS X10.4.11 to download music from iTunes to the phone/MP3. But I find … read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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