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I need a new Apple password. I tried yesterday but got it…

Customer Question
I need a new...

I need a new Apple password

Technician's Assistant: When did you last change your password ***** Apple ID?

I tried yesterday but got it all wrong

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I’m 83 and not good with my ipad

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Just help

Submitted: 6 months ago.Category: Mac
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Answered in 45 minutes by:
12/29/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 6 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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