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It’s my iPad. I can’t get my emails. How would I check it…

Customer Question
It’s my iPad....

It’s my iPad. I can’t get my emails

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

How would I check it from a browser? Sorry, l’m too olf

Technician's Assistant: The Email Technician will be able to walk you through that. Are there any antivirus or firewall settings that could block you from receiving mail?

Don’t Think so

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I am really not good at this

Submitted: 7 months ago.Category: Mac
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Answered in 4 hours by:
12/29/2017
Mac Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,591
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 7 months ago
  1. Who is your email provider?
  2. Were you able to access your emails ok on the iPad previously?
  3. Can you access your emails elsewhere presently?
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Mac Support Specialist: Pete, Computer Engineer replied 7 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,700
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. I see the previous expert has opened the question up to the rest of the experts. Are you still in need of assistance?

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