Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My daughter was murdered and we are trying to unlock her
My daughter was murdered and we are trying to unlock her iPad. We have the passcode to turn the iPad on but it says we need to sign on to iTunes and we have no idea what her sign on for that is. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,160 satisfied customers
I have on old 32 gb iPad that I want to give to a friend. I
I have on old 32 gb iPad that I want to give to a friend. I don't remember I sign on code. How can I replace this code? … read more
Cris
Cris
3,528 satisfied customers
Gave my older iPad to my daughter. She is not allowed to use
Gave my older iPad to my daughter. She is not allowed to use FaceTime because the older iPad is still registered to me. I want to put it in her name. … read more
projectx2501-PHD-DBA
projectx2501-PHD-DBA
209 satisfied customers
I used to be with my daughter at family share and still
I used to be with my daughter at family share and still share some things but to update apps, it's asking for my daughters password, not mine..we don't want to merge accounts..I'm a dinosaur at intern… read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
268 satisfied customers
I can't do anything with it I've turned off I've press two
I can't do anything with it I've turned off I've press two buttons to reset it Apple comes on when press pass code isn't that numbers you use to unlock it when I press pass code a voice repeats number… read more
Justin Johnson
Justin Johnson
Mac Genius
3,924 satisfied customers
I'm trying to reset my Apple account but it won't let me put
I'm trying to reset my Apple account but it won't let me put in my new phone number to get my pass code so I can get the password … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
We cant unlock daughters ipad because she is unsure what her
We cant unlock daughters ipad because she is unsure what her apple ID IS … read more
Justin Johnson
Justin Johnson
Mac Genius
3,924 satisfied customers
My boyfriend is letting my daughter use his apple i pad for
My boyfriend is letting my daughter use his apple i pad for her wedding pictures but we cannot remember the password ***** set it up with months ago … read more
Justin Johnson
Justin Johnson
Mac Genius
3,924 satisfied customers
I can't unlock it after restart. It's not responding to my
I can't unlock it after restart. It's not responding to my passeord … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
Have a mini IPad for a about 6 years and need to restore as
Hi, have a mini IPad for a about 6 years and need to restore as my daughter forgot her password. … read more
FLORENCE MARIE DRONA
FLORENCE MARIE DRONA
Bachelor of Science (B.S.), Information technology
39 satisfied customers
I am setting up my new iPhone 8. Everything went fine until
I am setting up my new iPhone 8. Everything went fine until I couldn't remember my Apple ID. When I tried to reset I was prompted to use my apple device passcode. When I use it, it won't work. I even … read more
TechSupport
TechSupport
Bachelor's Degree
31 satisfied customers
Long story, I was given an IPad Min. by my daughter 3 years
Long story, I was given an IPad Min. by my daughter 3 years ago. I likedl it so much that I bought an IPad Pro. I gave the mini to my granddaughter. Unfortunately they became one causing me to be unab… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,913 satisfied customers
Not sure who to talk to. I just gave my daughter my old
Not sure who to talk to. I just gave my daughter my old iPad. I have a new iPad. I Reset everything before giving it to her. This morning she was trying to set it up, but came to this: ‘This iPad in l… read more
Eric Ewing
Eric Ewing
University IT Manager
220 satisfied customers
My daughter gave me her mini ipad because she got a new one
My daughter gave me her mini ipad because she got a new one but couldnt remember her pass-code so i restored it,but now its telling me I need to use her apple ID and Password ***** activate it?? NEED … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My daughter put a,second account on my iPad mini years ago.
Hi. My daughter put a,second account on my iPad mini years ago. Now I want to transfer data to my new iPad, but it won't let me until I enter a password ***** this other account. She doesn't know what… read more
Justin Johnson
Justin Johnson
Mac Genius
3,924 satisfied customers
Ipad is disabled. Password was entered to many times. The
ipad is disabled. Password ***** entered to many times. The device is not backed up and my mother does not want to lose her great grandson's picture. How to I back up and how do I enable ipad? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,026 satisfied customers
My daughter lock her phone up and does not remember her pass
my daughter lock her phone up and does not remember her pass word or her id number.What can i do to get her phone un locked? … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
I tried setting up my daughters new iPad on my computer. I
I tried setting up my daughters new iPad on my computer. I have an iPad account already. When synching her iPad and the system asked for an Apple ID, I mistyped her name as part of the email address. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x