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I forgot my password. I would like to add apps(games, but…

Customer Question
I forgot my password ...

I forgot my password

Technician's Assistant: What exactly are you having trouble accessing?

I would like to add apps(games, but can't remember apple password

Technician's Assistant: When did you last change your password ***** Apple ID?

About a month ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Where would Ifind that

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

No thankyou

Submitted: 7 months ago.Category: Mac
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Answered in 3 minutes by:
12/29/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,685
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the option and we can continue. If you do not want remote support please ignore the prompt.

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