Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I used to be with my daughter at family share and still
I used to be with my daughter at family share and still share some things but to update apps, it's asking for my daughters password, not mine..we don't want to merge accounts..I'm a dinosaur at intern… read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
268 satisfied customers
My wife forgot her icloud password for her apple 6+ She got
my wife forgot her icloud password ***** her apple 6+ … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,913 satisfied customers
I have an IPhone 6 that was set up for me by my Grand
I have an IPhone 6 that was set up for me by my Grand Daughter and I was wondering if I delete her email for iTunes & Apps that's in my phone will I loose all the music I purchased. Some of the music … read more
ZAID ALAMRO
ZAID ALAMRO
Computer Technician
Masters
210 satisfied customers
I have 4 apple devices at home that all have the same apple
Hi! I have 4 apple devices at home that all have the same apple ID that we use for iTunes and such. My iphone and ipad will let me go into my apps store and update apps as well as download new apps us… read more
Justin Johnson
Justin Johnson
Owner
3,462 satisfied customers
Long story, I was given an IPad Min. by my daughter 3 years
Long story, I was given an IPad Min. by my daughter 3 years ago. I likedl it so much that I bought an IPad Pro. I gave the mini to my granddaughter. Unfortunately they became one causing me to be unab… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,913 satisfied customers
My apple ID had been disabled. I have reset password several
My apple ID had been disabled. I have reset password ***** times but when I go to update my apps, it will not let me. It says “Apple ID disabled”. I have signed up for the restore security 3 times (ta… read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
Wife and i using 1 appleid. need separate appleid's. she
wife and i using 1 appleid. need separate appleid's. she will keep current applied, i will use new applid. DON't want to lose my music, apps, etc. from iTunes when we do this. not complete sure how to… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
One of my daughter's classmates used her phone and when she
One of my daughter's classmates used her phone and when she gave it back to her this message appeared: "iphone is disabled." Try again in an hour. She tried an hour later, and after an hour this messa… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
My granddaughters iphone 5c was lost almost a year then it
My granddaughters iphone 5c was lost almost a year then it was found, but we cannot remember her password. I have already had it fixed from the disabled part when we entered the wrong name and passcod… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I received a new iPad from my daughter-in-law, but she had
I received a new iPad from my daughter-in-law for Christmas, but she had put her info as primary user on it so she could load a few apps for me. How do I get her removed as Primary User so I can put m… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,036 satisfied customers
My daughters old phone used to belong to me and therefore
My daughters old phone used to belong to me and therefore still uses my apple id. How do I get her a separate apple ID/sign on, without losing all her music etc.… read more
Ashik
Ashik
Master's Degree
9,515 satisfied customers
IPad has never been hooked up to computer and never had a
iPad has never been hooked up to computer and never had a passcode. It is my mom's and it is asking her to 'enter passcode' she does have an iCloud email and an Apple ID. She can't get in. Please help… read more
Ashik
Ashik
Master's Degree
9,515 satisfied customers
Ive been sharing my Apple ID with my spouse and now its time
I've been sharing my Apple ID with my spouse and now it's time we have our own accounts but I don't want her to lose what currently downloaded on her phone. How do I do this?… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
Can i have 2 ipads off my same itunes account? I bought myself
Can i have 2 ipads off my same itunes account? I bought myself an ipad. my daughter uses it mostly and we bought a whole lot of apps that she enjoys. I have now bought her an ipad and don't want to sp… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My daughters computer crashed and she was told it was dead
My daughters computer crashed and she was told it was dead - so she dumped it without having previously backed up anything. She had all her itunes music, apps etc on this computer. She got a new one a… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I downloaded the iOS 5 software to both my phone and a brand
I downloaded the iOS 5 software to both my phone and a brand new phone that I added to my service today for my daughter. I used the same Apple ID for my daughter's phone as my phone. When I did that, … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My daughter has forgotten her password for her ITune account
My daughter has forgotten her password for her ITune account and also tried to set my phone for ITunes etc. (to get some aps) as well but we think she mixed up password XXXXX she got new ones but we c… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I tried setting up my daughters new iPad on my computer. I
I tried setting up my daughters new iPad on my computer. I have an iPad account already. When synching her iPad and the system asked for an Apple ID, I mistyped her name as part of the email address. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x