Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I have recently deleted over 300 photos as well as two apps
I have recently deleted over 300 photos as well as two apps and I'm still getting the message that my storage is full. I also thought I had bought more storage. Should I come into the store or what? … read more
N Nguyen
N Nguyen
Davenport University Instructor
Master's Degree
4 satisfied customers
I have 50GB of storage and I'm getting a message that I need
I have 50GB of storage and I'm getting a message that I need to purchase more. I recently deleted over half of my pictures and I still can't do an ICloud backup. My Verizon rep suggested that it may b… read more
Jon
Jon
Bachelors Degree
784 satisfied customers
Ive been trying to move photographs to icloud and not sure
Ive been trying to move photographs to icloud and not sure how to do it properly. I've tried putting them in a sharen album but when i deleted some i got a message saying they would be deleted from th… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have an iMac and iPad. There were too many photos on the
I have an iMac and iPad. There were too many photos on the iPad -- was using up all capacity. But I wanted to save them. i was told if I deleted them on the iPad -- but then retrieved them on the iMac… read more
Eric Ewing
Eric Ewing
University IT Manager
199 satisfied customers
I just paid for more storage on my iphone4 but it will not
I just paid for more storage on my iphone4 but it will not let me increase my photos. meaning it will not let me take more photos or change the amount of storage for photos? … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Just got back from vacation and trying to upload my pics to
Just got back from vacation and trying to upload my pics to my PC; however, they are stored in the cloud -- and the computer does see them. HELP. … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
I lost my photos when i updated my iphone 6 on nov 21? Os 11
i lost my photos when i updated my iphone 6 on nov 21? … read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
92 satisfied customers
I havean apple 7 plus I tried to fix my icloud so I wouid
I havean apple 7 plus I tried to fix my icloud so I wouid have space Help … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
I am leaving very soon for a trip and have been trying to
I am leaving very soon for a trip and have been trying to clear my iPhone5s of the photos on it. I backed them up and ended up with every photo I have ever taken. I need help on how to clear my phone … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have an iPad that I have not used in 18 months. I need to
I have an iPad that I have not used in 18 months. I need to remove 4500 pics(Plus I want to save these pics) so that I have enough space to update the software. However its not seeing these pictures w… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I cannot retrieve my data from the cloud. I got a new
I cannot retrieve my data from the cloud. I got a new iphone7, was able to change my password, but still cannot retrieve my data from the old phone … read more
Cris
Cris
63 satisfied customers
My wife I-Phone 6 plus is having difficulty with backing up
Hello, I am Mark Riddle. My wife I-Phone 6 plus is having difficulty with backing up pictures. I am not sure how to operate it. It gives errors -- the cloud is full. I also cannot get to email. … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Looking to retrieve Kik data and possible watts app message.
Looking to retrieve Kik data and possible watts app message. The Kik data is 10 months old and I have created new account since then. I am getting conflicting advice and see all these apps and forensi… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I plugged my iphone into my computer and it backed up to a
Hello. I plugged my iphone into my computer and it backed up to a year ago and all my information from the last year is gone. I dont remember if I have a more recent backup or not. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have an iMac, iPad, and iPhone6. I recently went on vacation
I have an iMac, iPad, and iPhone6. I recently went on vacation and loaded pictures. Now all of my devices say there is insufficient storage. I have deleted a ton of old pictures. I upgraded my iCloud … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
What is the point of the Cloud? I recently lost a lot of
What is the point of the Cloud? I recently lost a lot of data, contacts & photos from my iPhone 6, thru my own fault. Thought I could retrieve that data from the Cloud & went to my local Apple store f… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
357 satisfied customers
Having a couple of issues with icloud and itunes. 1. I
Having a couple of issues with icloud and itunes. 1. I need detailed instructions on how to change my credit card info on itunes 2. My phone keeps saying that my icloud is full a. how do i access the … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I know Apple and Mac products dont necessarily play well.
I know Apple and Mac products don't necessarily play well. I have all apple devices. My iphone5 says I have 5000 plus photos. I want to make sure all my photos to date are saved in the cloud somewhere… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x