Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

New Apple iPd will not recharge. It is the new App;e iPad.

Customer Question
New Apple iPd will...

New Apple iPd will not recharge

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

It is the new App;e iPad

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

About four days Sorry theat was four days

Submitted: 6 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 3 minutes by:
12/28/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the option and we can continue. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

When you plug it in hold the power button and the home button for 30 seconds. Let me know the result.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Justin Johnson Your Own Question
Justin Johnson
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
2,493 Satisfied Customers
Experience: Training and Development at Scientifically Speaking

Justin Johnson is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I can't download any apps. It tells me that Apple ID is
For about three or four days. I've change my password ***** password … read more
John Castle
John Castle
BSC in Computing Network Management and Design
145 satisfied customers
We have an iPad and today Activation Helpshowed up. We do
we have an iPad and today Activation Helpshowed up. We do not have an iPhone and it asks for our Apple ID number (which i don't have...our iPd is about 16 years old) and also asks for our pASSWORD ***… read more
Justin Johnson
Justin Johnson
Mac Genius
2,493 satisfied customers
I HAVE AN APPLE IPAD, I THINK IOS AIR. HAVE HAD IT FOR ABOUT
I HAVE AN APPLE IPAD, I THINK IOS AIR. HAVE HAD IT FOR ABOUT 3-4 YEARS. WHEN I TURN IT ON WITH 100% CHARGE, I CAN ONLY USE IT FOR ABOUT 12 MINUTES AND IT SHUTS OFF. i AM NOT A TECHNICAL PERSON SO KEEP… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I'm calling about a problem with my ipod. Today I downloade
Hi... I'm calling about a problem with my ipod. Today I downloade 3 books from Kobo to my pc also to iPad - no problem. Tried to download to ipod (both ipad and ipod syncd before starting the process)… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have Apple iPod and Apple iPad - today I downloaded books
I have Apple iPod and Apple iPad - today I downloaded books from Kobo to my pc and (ipad and ipod were both syncd before I started process). Books downloaded to pc and ipad but not ipod. Eventually I … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
My iPad has shut down. What shows on its screens is the plug
My iPad has shut down. What shows on its screens is the plug in for recharging . It was fully recharged the night before this happened. It won't shut off or nothing ,but shows this screen like it need… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have an Apple iPad and lately some of my apps have not been
I have an Apple iPad and lately some of my apps have not been working. They seem not to load . After they are supposed to be loaded they go back to the actual screen where the app is on. This only sta… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My IPAD purchased 1/13/13 just went black. Sari still works,
My IPAD purchased 1/13/13 just went black. Sari still works, but all else is black. I tried recharging without luck. Battery charge was about 50% when it went black/blank. Help needed. I was updating … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I am trying to load a cd from my mac to my Ipad . When I try
I am trying to load a cd from my mac to my Ipad . When I try to do it First I open Itunes place my cd in my mac, all the songs into itunes . Ithe proceed to remove the cd from my mac and connect my ip… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have new apple operating system. When I go to read books
I have new apple operating system. When I go to read books on Ipad, message is "register this Kindle." I type in my e-mail address, then in next box, a pass word, then tap "Register" and nothing happe… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Im trying to get into my IPD. After opening the "slide lock"
I'm trying to get into my IPD. After opening the "slide lock" on my IPAD2, a Hot mail account login wants me to enter my password. It ignores "cancel" keeping me from actually using my IPAD. It does n… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
739 satisfied customers
where is the hangup between HBO GO and the iPad. I spent a
where is the hangup between HBO GO and the iPad. I spent a fair amount of money for the Apple adapter and a longer hdmi cable and now all I get is a screen telling me that I can't get input from "this… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Plaing Words, I put in a word three or four days ago! it is
Plaing Words, I put in a word three or four days ago! it is still transmitting and I cannot play Words.… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have a new IPad with 3G Telra card that was installed at
I have a new IPad with 3G Telra card that was installed at the Apple Shop. My connection to the server has suddenly stopped. Does the SIM require replacing or reloading and if the former can I buy a c… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have an my ipad for 1 year and 1 month. Im not able to recharge
I have an my ipad for 1 year and 1 month. Im not able to recharge it. Have tried a friends cord that goes from my pad to the charger but is still not recharging. What do you suggest I do now..… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
IPD 2 question here i just used the new feature to download
IPD 2 question here: i just used the new feature to 'download two applicaitons' that I already bought from the 'cloud' to my IPAD. I'm getting a WAITING message below the icon on the screen. It's been… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hello. I purchased an iPad 2 about a week ago and wont battery
Hello. I purchased an iPad 2 about a week ago and won't battery charge past 50 percent. What should I do?… read more
loadedmind
loadedmind
Senior Systems Administrator
Associate Degree
1 satisfied customers
Apple has been advertising that we can now print from our iPad
Apple has been advertising that we can now print from our iPad to select HP printers. I purchased one of those printers as did my brother-in-law...a die hard Apple fan. Neither one of us can print and… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x