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I BOUGHT A SE APPLE I PHONE ON EBAY AND IT IS LOCK CAN;T…

Customer Question
I BOUGHT A SE...

I BOUGHT A SE APPLE I PHONE ON EBAY AND IT IS LOCK CAN;T USED IT ON AT&T, THE IME/MEID

Technician's Assistant: When did you last change your password ***** Apple ID?

I bought a apple I phone model se on eBay, it is lock can not used it on my carrier att&t the IMEI/MEID 358633071894485 I need to get it unlock what do I have to do to get it unlock the model #of phone is MQ4W2LL/A

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

NO DID NOT KNOW ABOUT IT WENT TO APPLE STORE AN THEY TOLD THAT THEY COULDN HELP ME.

Submitted: 7 months ago.Category: Mac
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Answered in 4 minutes by:
12/28/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,720
Experience: Training and Development at Scientifically Speaking
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