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My wife has her ipad pro 12.9 set to unlock using her
my wife has her ipad pro 12.9 set to unlock using her fingerprint. Its now asking for a passcode for siri and we never set one up … read more
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Master's Degree
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Wife just passed away.need to open her new ipad.do not have
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My wife bought a new I pad and I thought I would set it up
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I have a second generation iPad mini and had erased all the
I have a second generation iPad mini and had erased all the contents prior to selling. I was unable to sell and now want to use it again but I cannot get the passcode to unlock the device. I have trie… read more
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I helped a friend of mine set up her ipad and wrote down her
I helped a friend of mine set up her ipad and wrote down her password ***** her. Her kids use it for school a lot. She is mexican and doesnt understand a lot when it comes to this. Well her kids were … read more
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I was helping a friend set up their new i -Pad and the pass code got lost and now i can't get in it, what can i do??? … read more
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I bought an Ipad Pro for my wife for Christmas, we are
I bought an Ipad Pro for my wife for Christmas, we are currently locked out, as we set up the device, it asked for a passcode or thumb print, she chose the thumb print option, after she completed the … read more
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My granddaughter has locked her i pad mine it now displays
my granddaughter has locked her i pad mine it now displays "iPad is disabled connect to iTunes" . Have connected to my laptop and am still unable to do anything with the iPad. I suspect she has change… read more
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I have an Ipad with the message "Ipad disabled" due to
I have an Ipad with the message "Ipad disabled" due to trying to download an update. At the end of the update it asked for my passcode which I do not know. I tried my apple store password ***** that i… read more
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My wife clicked on an update prompt on her iPad and now we
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Tx response. Unfortunately the recommended steps which we
Hi, tx for ur response. Unfortunately the recommended steps which we took on several occasions are not working. What steps should we take next? Looking forward.… read more
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IPad has never been hooked up to computer and never had a
iPad has never been hooked up to computer and never had a passcode. It is my mom's and it is asking her to 'enter passcode' she does have an iCloud email and an Apple ID. She can't get in. Please help… read more
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My wife and I just purchased two I phones to replace her iphone
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I have an IPad 2 connected with my ITouch & IPhone on my own
I have an IPad 2 connected with my ITouch & IPhone on my own computer and account along with the 3G connected to my at&t phone number. My wife has her own ITouch set up on her computer with her own ac… read more
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My nephews wife took the iPad I bought him and put a pass code
My nephews wife took the iPad I bought him and put a pass code on it and can't remember it or says she can't. They are separated. We think she put some things on there she does not want him to see. Sh… read more
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I bought my wife an ipad and set it up on her computer. I used
I bought my wife an ipad and set it up on her computer. I used my itunes account for her to download APPS instead of setting up her own account. We tried to delete some apps from her ipad today. The i… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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