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I cannot access my newsweek subscription online. I have been…

Customer Question
I cannot access my...

I cannot access my newsweek subscription online. I have been paid up through2020

Technician's Assistant: What exactly are you having trouble accessing?

I cannot get a response to my icon. Keeps telling me I need to pay to download issues.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I have iPad Pro.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I am old and not so savvy with this thing.

Submitted: 7 months ago.Category: Mac
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Answered in 32 minutes by:
12/28/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,683
Experience: Training and Development at Scientifically Speaking
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Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the option and we can continue. If you do not want remote support please ignore the prompt.

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Mike, Mac Medic
Category: Mac
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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