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I can't get into my apple id and my apple i cloud. I changed
i can't get into my apple id and my apple i cloud. … read more
AnswersByEric
AnswersByEric
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Associate Degree
419 satisfied customers
Problems resetting my password for Apple Mac. Message sent
Problems resetting my password ***** Apple Mac. Message sent to ICloud which I no longer have. Passed 24 hour security test. My apple ID is:***@******.*** … read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
My iPad went into activation lock while I was online. It
My iPad went into activation lock while I was online. It informed me I had to reactivate the system and asked for my iCloud password ***** I first started up. I cannot remember this password. I suspec… read more
Jon
Jon
Bachelors Degree
844 satisfied customers
I need to change my old email “[email protected] to my current
I need to change my old email “*****@******.*** to my current email ‘*****@******.***' Apple ID … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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I'm just trying to recover my password. Here is the problem.
Here is the problem. I am charged .99 a month for extra ICloud storage. In Maybe Nov or Dec my expiration date expired. I had to give née expiration date or maybe lose my photos. What I thought was my password *****'t work. I tried to change my password ***** as I went thru the steps, apple would send me a verification code to use. I'd put it in immediately and would get a message saying the code was invalid. This happened over and over with the code being called invalid each time. I took the phone to my daughter and she somehow got the new expiration date of the credit card in. But I still didn't have a new password. But that was ok because I never buy anything from apple and it wouldn't be a problem til the new credit card was ready to expire, which wouldn't be for years. Then, wouldn't you know it, I was in the hospital and the new card came up missing. I had to cancel the card, which I'd had for years, and get a new #. Well, that started the entire process all over again. With apple telling me the verification code they had just given me was invalid. Repeatedly. So I've been waiting 2 weeks for this message to begin recovery. And this is where I am. … read more
TD White
TD White
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Forgot my password. changed it after someone stole my GREAT
forgot my password. changed it after someone stole my GREAT password. then fortgot new one. So sad. … read more
Justin Johnson
Justin Johnson
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My apple phone shut down. My daughter upgraded to a new
My apple phone shut down. My daughter upgraded to a new apple and I used her empty phone to download my old phone approx 6 months ago. Have not been able to locate her. It has been working fine and th… read more
David
David
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Bachelor's Degree
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I have a ipad that i havent use for awhile and forgot icloud
I have a ipad that i havent use for awhile and forgot icloud id and password … read more
Kris R
Kris R
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My Apple was deactivated. My phone number is 903-267-5562. I
My Apple was deactivated. My phone number is(###) ###-#### I bought my new and is set up in my name. Mary Callaway. Now my iPhone won't let me in because i have not set up iCloud. Could you help? Mary… read more
Kris R
Kris R
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I am not connecting to iCloud to back up my iPhone. I have
I am not connecting to iCloud to back up my iPhone. I have changed CC so tried to update CC info on my phone using settings and using Wallet and Apple Pay. It never gave me the chance to change CC no.… read more
Cris
Cris
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Case100304453862 I was sent an email to update my password
case100304453862 I was sent an email to update my password ***** was not advised that the email access would expire in 3 hours. I did not look at my emails until the access had expired. What do I do n… read more
Josh
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I am attempting to install an app and it keeps telling my
I am attempting to install an app and it keeps telling my iCloud passwordd is incorrect. I successfully changed my Apple ID and password ***** Help! … read more
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I have an iPhone 6 and I erased it and removed it from my
hello so I have an iPhone 6 and I erased it and removed it from my iTunes account removed it from my icloud and now that I try to get into it, it is icloud locked I am using my apple id and password *… read more
Mike
Mike
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I went to use my iPhone this morning bought through Optus 5
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Viet - Computer Tech
Viet - Computer Tech
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My iphone 6+ was replaced by assurian over two weeks ago.
My iphone 6+ was replaced by assurian over two weeks ago. I went through all the steps, i erased my old phone, activated my new phone and after a week of getting messages that icloud had not finished … read more
Mike
Mike
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Hi David! My iMac iCloud account isn't working-- I get a message
Hi David! My iMac iCloud account isn't working-- I get a message on my iCal that says, "Calendar couldn't connect to cal.me.com. Make sure you're connected to the Internet, and then try again later."… read more
John T. F.
John T. F.
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Two Decades Field Experience
2,386 satisfied customers
Ive tried disconnecting from AoL several times because of
I've tried disconnecting from AoL several times because of spam coming from my account. Thought I was clear of them and it keeps happening… read more
James
James
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Bachelor's Degree
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I had an old email address that I had orginally set up my apple
I had an old email address that I had orginally set up my apple account with. I no longer use that email address. My current email address [email protected] I just went on line and reset my password X… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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