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I have a Mac and I have to send a presentation PowerPoint…

Customer Question
I have a Mac...

I have a Mac and I have to send a presentation PowerPoint and it’s required to see speaker notes with audio

Technician's Assistant: What Operating System (OS) are you running on your Mac?

But when i export from keynote to PowerPoint it won’t show speaker notes

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

Well I’m new with apple

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

We’re will I find version of os?

Submitted: 7 months ago.Category: Mac
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Answered in 3 minutes by:
12/28/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,720
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the option and we can continue. If you do not want remote support please ignore the prompt.

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Customer reply replied 7 months ago
It’s OS X Yosemite
Customer reply replied 7 months ago
Version 10.10.5
Customer reply replied 7 months ago
It’s that 39 on top of 30 that I just paid for remote.
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

yes. it is a flat fee.

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Customer reply replied 7 months ago
No ty.. that will be $69.00. I just need to know what to do.
Customer reply replied 7 months ago
Hello you still there.
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

I am still here.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

I am still looking for a solution. It looks to be a common problem.

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