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Ive lost password icloud account and i mess up on code an i…

Customer Question
Ive lost password *****...

Ive lost password ***** account and i mess up on code an i have to keep waiting for a code3

Technician's Assistant: When did you last change your password ***** Apple ID?

Tuesday about 9 am

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

This makes about 3rd time i have tried

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yes

Submitted: 6 months ago.Category: Mac
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Answered in 5 minutes by:
12/28/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the option and we can continue. If you do not want remote support please ignore the prompt.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Go to iforgot.apple.com and reset your password. Once done you should be able to sign in.

Please let me know if that is not the case.

Please take a moment to rate my service.

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