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My mac computer I was creating a calendar with my photos on…

Customer Question
My mac computer I...

My mac computer I was creating a calendar with my photos on my mac computer when it suddenly closed the screen and says

Technician's Assistant: What Operating System (OS) are you running on your Mac?

"closing the library but it never finished and I can

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

I tried shutting it down

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Been going on for several hours

Submitted: 6 months ago.Category: Mac
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Answered in 5 minutes by:
12/28/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,477
Experience: Training and Development at Scientifically Speaking
Verified

Have you tried restarting?

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Customer reply replied 6 months ago
no
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

I am confused. Which one, yes or no?

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