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0) I am on travel. At home I have Mac 27 inch with Roboform.

Customer Question
0) I am on...

0) I am on travel. At home I have Mac 27 inch with Roboform

Technician's Assistant: What Operating System (OS) are you running on your Mac?

2) for travel I am using Mac Book Air, OS High Sierra, but 5 years old. OS is 10.13.2, and I am now using AIR and I have a list of questions, why is password ***** support different than RoboForm command line password, 2) I cannot seem to access passwords with AIR, 3) how do I access passwords on travel with AIR, 4), how do I tell what version of RoboForm is on this MacBook Air, 4a) how do I upgrade if needed?

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

NO, do I need a telephone, I am on travel and need to gather resources

Submitted: 6 months ago.Category: Mac
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Answered in 3 minutes by:
12/27/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the option and we can continue. If you do not want remote support please ignore the prompt.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

have you installed Roboform on your Air?

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