Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
It is not mine. My wife cannot remember her passcode on her
It is not mine. My wife cannot remember her passcode on her iphone7. Her phone number is(###) ###-####… read more
Harry
Harry
197 satisfied customers
My Ipad wants my Icloud security code but I have not got one
My Ipad wants my Icloud security code but I have not got one as I have not needed it, my ipad is an old one, … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
How do I reset my password on my ipad. A year ago. I don't
How do I reset my password ***** my ipad JA: When did you last change your password ***** Apple ID? Customer: A year ago. JA: Did you try resetting through Apple's online account reset tool? Customer:… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,040 satisfied customers
My hubby has locked himself out and took to local store they
my hubby has locked himself out and took to local store they say to bring to apple can you direct me to do it over the net pleas … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
I forgot my passcode and had to go into Apple store to reset
Hi, I forgot my passcode and had to go into Apple store to reset my phone and last backup. Now my apps under the last passcode will not load because I forgot the last passcode … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
Trying to unlock a forgotten passcode for an iPhone 7 plus.
trying to unlock a forgotten passcode for an iPhone 7 plus … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I'd temporarily lost my password... which I now have found,
I'd temporarily lost my password... which I now have found, but am locked out. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,040 satisfied customers
ICloud locked. I can't remember I don't even know my i. I
iCloud locked JA: When did you last change your password ***** Apple ID? Customer: I can't remember I don't even know my i JA: Did you try resetting through Apple's online account reset tool? Customer… read more
Thomas Kline
Thomas Kline
IT support Analyst
Associate of Applied Science
47 satisfied customers
Unlock mini I pad. Unlock mini pad please help. I have a I
Unlock mini I pad JA: When did you last change your password ***** Apple ID? Customer: Unlock mini pad please help JA: Did you try resetting through Apple's online account reset tool? Customer: I have… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,914 satisfied customers
I changed my password for my lock sceen. on my iPhone 7plus.
i changed my password ***** my lock sceen. on my iPhone 7plus. how do I go about being able to unlock it. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I can't get started on my ipad because i didn't remember my
I can't get started on my ipad because i didn't remember my passcode. I got an E-mail from Apple in Vancover, Wash. that said go to apple.com/recovery--now what? … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I have an iPad Air and am locked out I have tried a number
I have an iPad Air and am locked out I have tried a number of passcodes and nothing seems to work how can I reset … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,079 satisfied customers
I am locked out of my IPhone and IPads. They allowed me to
They allowed me to changed the passwords on all but to verify I needed to enter a verification code which since I cant get into any, i cannot see what the verification code is. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
We have an iPad and today Activation Helpshowed up. We do
we have an iPad and today Activation Helpshowed up. We do not have an iPhone and it asks for our Apple ID number (which i don't have...our iPd is about 16 years old) and also asks for our pASSWORD ***… read more
Justin Johnson
Justin Johnson
Mac Genius
4,005 satisfied customers
Traded in old iPad last week for a new iPad. New iPad has
traded in old iPad last week for a new iPad. New iPad has activation lock … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I did an update on my Apple iPad. In process, I reset my
I did an update on my Apple iPad. In process, I reset my password. I went through the steps for resetting. Now I-pad is locked at a screen telling me to update my password ***** Now does not accept my… read more
Justin Johnson
Justin Johnson
Mac Genius
4,005 satisfied customers
Mi old iPad is locked and I am unable to unlock, because
Mi old iPad is locked and I am unable to unlock, because either the I'd or the passw, are wrong … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
My Mini Ipad was given to my friend in Vietnam. Last week
My Mini Ipad was given to my friend in Vietnam. Last week one theft entered the home when nobody there and took it away. It contains too many personal important things, including pictures stored in it… read more
Ashik
Ashik
Master's Degree
9,516 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x