Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Trying to do activation unlock on my apple ipad. cant

Customer Question
Trying to do activation...

Trying to do activation unlock on my apple ipad. cant remember password

Technician's Assistant: When did you last change your password ***** Apple ID?

Dont remember have not used ipad going on two years

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I see my email address but dont remember password

Submitted: 6 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 4 minutes by:
12/27/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,478
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the option and we can continue. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I can't unlock it and it's in activation lock and I cant
I can't unlock it and it's in activation lock and I cant remember my account name that I use … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
18 satisfied customers
Suddenly my iPad wants to activate. Says "activation
suddenly my iPad wants to activate. Says "activation required". This is new. It doesnt like my password. what do i do? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have lost my iPad and can't get in and don't know the
I have lost my iPad and can't get in and don't know the password ***** apple id … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I can not get to my messenger. I forgot my my password.
I can not get to my messenger. I forgot my my password … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I have an Ipad 2 and it has somehow got to Activation Lock.
I have an Ipad 2 and it has somehow got to Activation Lock. I am on my desk top computer now. I do not remember the apple id or password ***** it. How do I get it off this activation lock so I can use… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have an older I PAD and last week sometime it asked for a
I have an older I PAD and last week sometime it asked for a Activation code which I have not been able to remember. I cant remember the last time I had to use my activation code. Can you help me? … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I did an update and now I have to sign to i cloud but I
I did an update and now I have to sign to i cloud but I don"t remember password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
My ipad says activation lock is showing and wants username
My ipad says activation lock is showing and wants username and password. When I enter them it says it's not right and cannot be used to unlock this ipad. I have never been able to use the cloud becaus… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
It says I have to activate my iPad. Can not remember iCloud
It says I have to activate my iPad. Can not remember iCloud ID or password … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I cant get in my i pad my granddaughter played with my i pad
i cant get in my i pad my granddaughter played with my i pad and she sign me out and i cant even log in it says password ***** to activate thid divice i tried my apple id and password ***** its says w… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have just tonight gotten an Activation Lock on my iPad, I
I have just tonight gotten an Activation Lock on my iPad … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I cant unlock my ipad. I am on windows 10. My brother gave
yes my brother gave me his old ipad and he can not remember the logon or password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have and IPAD THAT is asking for my pass word. My husband
I have and IPAD THAT is asking for my pass word. My husband died and the e-mail address doesn't exist now. I cant get into my i pad. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Suddenly out of nowhere during web browsing my ipad showed
suddenly out of nowhere during web browsing my ipad showed me a activation screen and since that it is not capable of running again … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Its lock and I can find my icloud cant remember, its ipad
I did try evething I can open my icloud to activat my ipad its lock … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I have been trying to open my mini ipad the slide to unlock
Hi, I have been trying to open my mini ipad the slide to unlock is very hard to open, I have to be very fast but when I do get in my password ***** not work, I keep hearing this lady talk very fast...… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My ipad wants me to activate it(I have had it years now) and
My ipad wants me to activate it(I have had it for 2 years now) and it wants me to enter my apple ID and password ***** I used to set up icloud....I dont know that password ***** as such, i cant even g… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I forgot my apple id and password , i tried to reset my
i tried to reset my ipod it ask me for my apple id and password but i cant remember … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x