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Mac Pro Laptop. I installed the iOS update last night. Now it won't boot up. … read more
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I down loaded the new Serria now my Mac will not ork … read more
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Hi Pearl, I have a problem with my daughter' MacBook Air which will not go beyond the login screen … read more
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Huh. i can ask a live question here!? Nothing - just cool: I
I'm not great at background technical stuff. It's five years old and sill running the original OS, which I think is the problem. I left for to days and when i came back it was sluggish. Restarted it and now when I log in it brings me to the log in page, then a grey screen and then back to the log in page. I've tried a lot of different things and still nothing. I'm prepared to reinstall a new OS and wipe it, but would like to retrieve my music and five years of iPhone photos first, if possible … read more
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My MacBook Pro 2012, bought new 5 weeks ago, auto-installed
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On my Mac book pro, once I enter my password ***** bar at the
On my Mac book pro, once I enter my password ***** bar at the bottom starts to load and halfway through the computer shuts down. … read more
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Mike. I'm Joan. I have an iMac about 2 years old. After
Hi Mike. I'm Joan. I have an iMac about 2 years old. After loading an update last night, Mac went dead apart from cursor. I have tried rebooting using the PRAM reboot procedure. On loading up, it gets… read more
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hi my MacBook pro when I start it up now wont go past the first
hi my MacBook pro when I start it up now wont go past the first window with the apple and the spinning little wheel. all I did was shut it down then restarted it, is there a way to force a start like … read more
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my mac book pro does not shut down it just restarts when shutdown
my mac book pro does not shut down it just restarts when shutdown is attempted while charging… read more
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The whole menu bar that shows the wi fi battery date, time
The whole menu bar that shows the wi fi battery date, time machine, search etc is flashing on and off for about a second at a time. I cannot access any of the icons, as they are not on view long enoug… read more
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I turned on my mac today and it stopped at the gray/white screen
I turned on my mac today and it stopped at the gray/white screen with the apple. I sounded like it was doing its normal boot and then stopped and continues to make 4 clicking noises. It repeats this f… read more
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we recieved a message for an update ,after we were prompted
we recieved a message for an update ,after we were prompted to restart,all screen shows is grey apple and clocking,we have shut down on numerous times and just shows clocking thanks… read more
Brandon M.
Brandon M.
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Vocational, Technical or Trade Scho
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I have a problem with free disk space. It keeps disappearin
I have a problem with free disk space. It keeps disappearing for no apparent reason. Just last night, I went from 5GB available to 250MB available, and now it reads Zero. This is a 1st Generation Air … read more
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

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John T. F.

John T. F.

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David

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Claws224

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IEEE, Microsoft

Mac Tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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