Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Forgot my password. ?? No where is it. No and thank you

Customer Question
Forgot my password Technician's...

Forgot my password

Technician's Assistant: When did you last change your password ***** Apple ID?

??

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No where is it

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No and thank you

Submitted: 6 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 3 minutes by:
12/27/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,477
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the option and we can continue. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Customer reply replied 6 months ago
I recieved Email but does tell me what to do?
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Go to iforgot.apple.com and reset your password. Once done you should be able to sign in.

Please let me know if that is not the case.

Please take a moment to rate my service.

Ask Your Own Mac Question
Customer reply replied 6 months ago
Okay trying know
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

How did it go?

Ask Your Own Mac Question
Customer reply replied 6 months ago
Not working
Customer reply replied 6 months ago
Remote you can fix this ? Password
Customer reply replied 6 months ago
Passcode
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

I saw the remote request, but payment failed.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Justin Johnson Your Own Question
Justin Johnson
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,477
2,477 Satisfied Customers
Experience: Training and Development at Scientifically Speaking

Justin Johnson is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Need to reset password and is. A while ago maybe last
Need to reset password ***** is JA: When did you last change your password ***** Apple ID? Customer: A while ago maybe last update JA: Did you try resetting through Apple's online account reset tool? … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
40 satisfied customers
Forgot my password. Forgot my password. Using my iPhone and
I cannot get through the maze of steps to change my password … read more
NOORUL AMEEN
NOORUL AMEEN
Bachelor\u0027s Degree
2 satisfied customers
Can't sign in. Forgot security questions, and don't know
Can't sign in. Forgot security questions, and don't know where Apple is sending the “code” … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Need password for new iphone. I forgot it, lost where I
I forgot it, lost where I wrote it down. Purchases New I phone yesterday. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I forgot my password for my I pad. I forgot my password.
I forgot my password ***** my I pad. JA: When did you last change your password ***** Apple ID? Customer: I forgot my password JA: Did you try resetting through Apple's online account reset tool? Cust… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Well, I have a settings notice that asks for my password and
Well, I have a settings notice that asks for my password ***** I can't find it anywhere nor do I remember it. … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I forgot my password, somewhere in may, can you please call
cant get where I wanted in computer. I dont know where to key in … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I forgot my Apple iPad password and ID, t's about 3 years
t's about 3 years old. Where does one see what model it is? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have forotten my password. Several years ago. The
The problemis:I.ve lost my callphone. I need my ATT pssword to find it.But I am with Consumer Cellular who tell me I need myATT password … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
918 satisfied customers
I forgot my password, I believe today not sure, i don't
Email [email protected] comcast.net Next password ***** Ruediger … read more
Michael
Michael
CEO
Master\u0027s Degree
209 satisfied customers
Wants to get a new password, forgot the last one, and
Wants to get a new password ***** forgot the last one, and doesn't give me a chance to get just the Password, where I can go to change when I need it. Thanks … read more
Mr.Med
Mr.Med
1,186 satisfied customers
I forgot my password, just bought a new mac forgot my
i forgot my password JA: Sometimes things that you think will be really complicated end up being easy to fix. The Mac Technician I'm going to connect you with knows all the tricks and shortcuts. Tell … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
HI, i'm Ivan from CroatiaMy problem is password ***** my icloud acc
HI, i'm Ivan from Croatia My problem is password ***** my icloud account, wich i forgot. In my iphone is on find my iphone , and now i c'ant deactivate icloud account how to fix it in same time i forg… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have just set up a skype account on my computer, but am unable
I have just set up a skype account on my computer, but am unable to connect to my ipad, only thing is I have forgotton my ipad password… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
HI, I donot know my itunes password XXXXX username, maybe Dana? but
HI, I donot know my itunes password XXXXX username, maybe Dana? but i tried putting the disc in and pressing C key, nothing happened. I also dont know how to unlock he itunes pass. I really think some… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have lost the my record of my passwords for my Apple ID
I have lost the my record of my passwords for my Apple ID and my IPad account and my itunes account. I really need advice as to the steps I need to take. Where to start and how to unravel my problem.… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I want to know if Mac Mail has, somewhere on its site, a link
I want to know if Mac Mail has, somewhere on its site, a link that says: "forgot your password?" My aol email account has a very noticeable link that asks that, but I cannot find it anywhere in Mac Ma… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
I have never been able to use Mac Mail because I dont remember
I have never been able to use Mac Mail because I don't remember the password. Can you help me?… read more
Pat
Pat
Bachelor\u0027s Degree
171 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x