Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
MY ITUNES won't let me play a lot of the songs I have
MY ITUNES won't let me play a lot of the songs I have downloaded from the store. … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
10 satisfied customers
My iphone7 won't turn on. It flashes the apple logo on and
my iphone7 won't turn on. It flashes the apple logo on and off. I was told by the att store I could plug into my itunes to repair. tha'ts not working … read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
My phone is just making a circlularmotion as is it is
my phone is just making a circlularmotion as is it is connecting however I can't get any thing to work. I tried turning it off but it won't let me. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I want to redeem a $15.00 cigt card. ITunes has my old email
I want to redeem a $15.00 cigt card. ITunes has my old email address and won't accept my new email and Apple password. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
267 satisfied customers
It said I needed to update, I did and now it won't install.
It said I needed to update, I did and now it won't install … read more
Justin Johnson
Justin Johnson
Mac Genius
3,094 satisfied customers
I have an Apple iPhone 6 and tried to turn it in this
Hi, I have an Apple iPhone 6 and tried to turn it in this morning and it won't work. It comes up with a message of " your iPhone could not be activated because the activation server cannot be reached.… read more
Pete
Pete
Engineer
Bachelor's Degree
1,139 satisfied customers
It's sating my Apple ID is disabled and I don't know why. I
It's sating my Apple ID is disabled and I don't know why … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I cannot remember my 6 digit passcode and now it's disabled.
I cannot remember my 6 digit passcode and now it's disabled … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I forgot my apple iTunes password and my apple password for
I forgot my apple iTunes password ***** my apple password ***** my email address on my IPhone 6. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I just got an iPhone 6 plus and it won't connect to
Hi, I just got an iPhone 6 plus and it won't connect to iTunes on my iMac. The message on the iMac is "The iPhone "Tony's iPhone" cannot be used because it requires a newer version if iTunes. Go to ww… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
1,006 satisfied customers
Atcually I have a 6S. The Apple Store is giving me an
atcually I have a 6S. The Apple Store is giving me an outdated ID and asking for the password, which I have forgotten. I have a working Apple Account and have the ID and Password, the the Apple Store … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My wife and I each have an itunes account. Hers is on her Macbook
My wife and I each have an itunes account. Hers is on her Macbook pro and mine is on a PC, ipad and iphone. My account has much more content then hers. I'd like to merge the accounts into one. I''d li… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I purchased a new iPhone 4s a few months ago using my home
I purchased a new iPhone 4s a few months ago using my home email address as my Apple ID. When I opened iTunes on my PC today, my old iTunes password XXXXX work. So I tried the password XXXXX set up on… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I just ordered an IPAD2 but am now concerned because Im having
I just ordered an IPAD2 but am now concerned because I'm having problems with Itunes and my windows 7. Will I be able to use my Ipad?… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
My 6 year old daughter accidentally purchased a $29.99 game
My 6 year old daughter accidentally purchased a $29.99 game on iTunes yesterday. I just got an email letting me know that she had done this. Is there any way this game can be removed? It is called Tin… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
my apple TV 2 works great except I cannot see my itunes library
my apple TV 2 works great except I cannot see my itunes library that is on my macbook. I've tried all the standard stuff. Turned on home sharing with my ID, turned on itunes sharing on my macbook, mad… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
RE Apple TV transducer installed. Unable to rent iTune movies
RE: Apple TV transducer installed. Unable to rent iTune movies from TV, because as I put in info I made errors in my password. Now, Apple TV won't let me rent, because my password XXXXX compromised. I… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
my apple tv wont completely download a movie i purchased.
my apple tv won't completely download a movie i purchased. it has been stuck on 6% of the download forever (i purchased it weeks ago). i go to 'downloads' in the settings area, and try to restart, but… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x