Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
El Capitan ushered in an era of freezes and crashes on my
El Capitan ushered in an era of freezes and crashes on my mid-2012 MacBook Pro. If life is now good on a mid-2015 MacBook Pro successfully running El Crashitan, should I upgrade the OS to Sierra? I'm … read more
Ashik
Ashik
Master's Degree
9,508 satisfied customers
When i try to share photos on apple photos, it doesn't work
when i try to share photos on apple photos, it doesn't work properly. It might share one of 2 of the photos i selected. Then when i go into the shared album and try to add more photos, it just says in… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I just ran the Apple Hardware Test and am getting this
Customer: Hi, I'm Bill. I just ran the Apple Hardware Test and am getting this error: 4SNS/1/40000001:TpOC--13.582. Do you know anything about this? … read more
Ashik
Ashik
Master's Degree
9,508 satisfied customers
. I have a 2012 MacBook Air that was working perfectly fine
Hi. I have a 2012 MacBook Air that was working perfectly fine but went to sleep (because I fell asleep), ran out of charge and died. Now I have tried all the tricks but nothing. I plugged it in (since… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,010 satisfied customers
Jesse I have a 3yo Mac mini 5,1 with Intel Core i5, 2.3
Hi Jesse I have a 3yo Mac mini 5,1 with Intel Core i5, 2.3 GHz, single processor, 2 Core, L2 Cache: 256KB/core, 3 MB L3 cache, with 8 GB. Jesse my mail wont open. Message is "mail not responding", eve… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I managed to lose my whole short movie I made last night in
I managed to lose my whole short movie I made last night in iMovie which took me about 6 hours to get together. After finalizing once I had to make some small adjustments and then iMovie crashed and I… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My Macbook Pro is an early 2011 model bought in Jul 2011, 8GB
My Macbook Pro is an early 2011 model bought in Jul 2011, 8GB Ram, 2.2GHz, 256GB SSD and bought online, running on Lion and all softwares and Apps are updated. I have experienced grey screen since Nov… read more
Tom
Tom
3 years college
671 satisfied customers
Hi, some times when I start up my lap top, my screen start
Hi, some times when I start up my lap top, my screen start to show a folder with exclamation mark and it doesn't appear as normal screen start until force shutdown the lap top from the main start butt… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have an iMac 27 2.8GHZ QUAD-CORE INTEL CORE I7 (s/n VM024QSA5RU).
I have an iMac 27 2.8GHZ QUAD-CORE INTEL CORE I7 (s/n VM024QSA5RU). I have the same problem as another guy here. When i try to start the imac the logo appears, then it just powers of. Ive tried to sta… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I just upgraded to a new 2012 Mac Pro. When Adobe AfterEffects
I just upgraded to a new 2012 Mac Pro. When Adobe AfterEffects CS5.5 launches, now, all of a sudden, a "Quicktime is not installed on this system, some components will not work correctly" window pops … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I ran my disk utility on my macbook pro and it says
i ran my disk utility on my macbook pro and it says this2012-02-04 11:22:39 -0800: Disk Utility stopped verifying “Macintosh HD”: This disk needs to be repaired. Start up your computer with another di… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Im Ready to buy a new or used PC I like fast ,great graphics
Im Ready to buy a new or used PC I like fast ,great graphics ,enjoy 3D,run 2 monitors @ and 2 tasks at a time My 22 Yr old grandson plays games now and then I als use Bose stereo speakers for computer… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
Ihave only used a macbook pro; must replace -I broke the moniter;
Ihave only used a macbook pro; must replace -I broke the moniter; am seriously considering iMac for replacement.Which [mp pro vs. iMac as a rule is more reliable /stable? Any truth about uneven dark /… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
Hi... I would like to purchase a better airport card / antenna
Hi... I would like to purchase a better airport card / antenna for my Power Mac G5 Quad 2.5 GHz computer. The computer does not have airport and bluetooth ports on the back of the Quad. I'm trying to … read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I have a Mac Pro works fine except I can not do 3 things. Most
I have a Mac Pro works fine except I can not do 3 things. Most software upgrades just go to a Dark Gray URL page and do nothing. I can not do an Apple Restart. I can not do an Apple Shutdown. Got a cl… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Glad I found you guys. I hope you can help me. My Mini went
Glad I found you guys. I hope you can help me. My Mini went to sleep and I could not get it to wake up the normal way, so I have to power it off. When I turned it back on, here are its symptoms: 1. I … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
my mac mini lights up and I hear the drive running on startup
my mac mini lights up and I hear the drive running on startup but no chime and it doesn't boot. Any ideas? It is a core solo that I upgraded to a core 2 duo>… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
I have a slightly older than two mac mini 1.66 GHz Duo Core
I have a slightly older than two mac mini 1.66 GHz Duo Core with 10.4.11 OS and it is acting up. Several months ago it wigged out on us and we had to reinstall the software. I have no idea what happen… read more
KevinK
KevinK
Technology Integration Specialist
Master's Degree
24 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x