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I have an account. IPad I think Apple 6. I just had Skype…

Customer Question
I have an account ...

I have an account

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

IPad I think Apple 6

Technician's Assistant: What Operating System (OS) are you running on your iPad?

I just had Skype transferred from my lap top 2 years ago

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

My password ***** not be accepted loads of 7 numbers given in various

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No thx

Submitted: 6 months ago.Category: Mac
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Answered in 1 hour by:
12/27/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 6 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 6 months ago
None of these apply. I am asking not to charge me even $5 for your expert advice
On Skype for years I have only paid $5 and when it ran out I topped up with another $5
I do not want a free trial. If I can't have Skype the way it was I don't want it at all. As already
Mentioned do not charge me for anything. I rang my bank & they going to dispute all of this.
You have already taken $5 out of mt account. Please deal with this ASAP. Thank you ***** *****.
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 6 months ago

The service is not $5.00 and you have been charged more than that. We are NOT Skype.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-####and speak to the billing team and once you're happy, let me know and we can continue.
Regards
Kris

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