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The activation lock page came up and I've forgotten my

Customer Question
The activation lock page...

The activation lock page came up and I've forgotten my password ***** 2-3 yrs ago

Technician's Assistant: When did you last change your password ***** Apple ID?

It's been so long ago........maybe 2-3 yrs ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No, not sure how to do that

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No, nothing else

Submitted: 6 months ago.Category: Mac
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Answered in 4 minutes by:
12/26/2017
Mac Support Specialist: Byron, Computer Support Specialist replied 6 months ago
Byron
Byron, Computer Support Specialist
Category: Mac
Satisfied Customers: 3,351
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Please use my link below to reset your password:

https://iforgot.apple.com/password/verify/appleid

Let me know the result please.

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