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I'm trying to get my password for i-cloud and i-phone

Customer Question
I'm trying to get...

I'm trying to get my password ***** i-cloud and i-phone straightened out.

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

Tahoe

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

I've just moved to a new location and have had trouble ever since. It's an apartment and have been here just a week.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I just need to straighten out my password ***** my I-phone and I-cloud.

Submitted: 6 months ago.Category: Mac
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Answered in 4 minutes by:
12/26/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the option and we can continue. If you do not want remote support please ignore the prompt.

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Customer reply replied 6 months ago
Please cancel the charge. I'm under warranty. My I-Mac's serial number is *****
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Ok. Have a nice day!

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