Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My Apple ID or password is not working. I have an MacBook
I just received the MacBook and was trying to set it up. Went to bed last night without having completed everything. This morning it was asking for my touchpad password. I didn't remember setting up a touchpad password ***** tried all the passwords...……...but nothing worked. I went online; tried some solution suggestions but nothing is working. … read more
Justin Johnson
Justin Johnson
Mac Genius
4,131 satisfied customers
I have an iPad 2 and an iPad air; and have recently bought
I have an iPad 2 and an iPad air; and have recently bought an ipad pro 6th generation 128gB. I am in the process of setting up the new ipad; and I want to pick and choose between ipad2 & ipad air for … read more
Jon
Jon
Bachelors Degree
908 satisfied customers
I have 6 Apple devices with different Apple ID and
I have 6 Apple devices with different Apple ID and passwords. Some have my name pathalpin and some have***@******.*** … read more
Jon
Jon
Bachelors Degree
908 satisfied customers
I have been trying to set up a new password for Apple ID and
I have been trying to set up a new password ***** Apple ID and they say they will call me and nothing happens … read more
Michael
Michael
CEO
Master's Degree
216 satisfied customers
I have a problem with passwords. Macbook air---OS X. I am
I am very confused with passwords in general. I have tried changing them . … read more
David L
David L
Bachelor's Degree
5,449 satisfied customers
I reset my password on iPad and iPhone. Did not reset on
I reset my password ***** iPad and iPhone . Did not reset on MacBook Air and now I can't get on Macbook … read more
Jon
Jon
Bachelors Degree
908 satisfied customers
I bought a used 2010 MacBook air, the person I bought it
Second opinion] I bought a used 2010 MacBook air, the person I bought it from apparently uninstalled the lion os and when I put my apple id and password ***** it tells me I haven't used my id in app s… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
Trying to install a program. Password not accepted. MacBook
Trying to install a program. Password ***** accepted. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
There is no internal microphone on my MacBook air. I'm not
I'm not sure I bought it a week ago so I assume the latest version … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,561 satisfied customers
My computer says I must sign in with my apple id. I wrote my
my computer says I must sign in with my apple id. I wrote my apple id but it says that is not the id. … read more
Justin Johnson
Justin Johnson
Mac Genius
4,131 satisfied customers
I have a canadian iTunes account but I've recently moved to
I have a canadian iTunes account but I've recently moved to Australia. I was wondering if there is a way to create a new iTunes account and not lose all my pre-existing stuff on my phone … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
Itunes, app store do not recognize my password. I have just
Itunes, app store do not recognize my password. I have just changed it, just in case. Im at a mac 11" os sierra 10.12.5 … read more
Jon
Jon
Bachelors Degree
908 satisfied customers
I am trying to update from the app store on my MacBook Pro.
I am trying to update from the app store on my MacBook Pro. It keeps asking for an old Apple Id (which I signed out of some time ago) and won't accept my current one. I would appreciate any help! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
My Apple ID, which I have just changed and I have a
My Apple ID, which I have just changed and for which I have a confirmation, is not recognized by the App Store and is deemed necessary for getting on to FaceTime on our iPhone!… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I updated to my iMac 27" (late 2009) to Yosemite and need to
I updated to my iMac 27" (late 2009) to Yosemite and need to update Aperture but get a message that says Aperture is not available for my Apple ID possibly because it was purchased by a different user… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Want to reverse Apple migrate to new iMac (5k) as it changed
Want to reverse Apple migrate to new iMac (5k) as it changed my user ID and now can't update apps from apple store… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a Macbook air that I bought 6 months ago, Apple advertises
I have a Macbook air that I bought 6 months ago, Apple advertises "Instant On" similar to how the ipad works. Problem is it takes over 10 seconds for my macbook air to show the login screen. My old ma… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
proble m with syncing and with access to i-cloud. See belowl I
proble m with syncing and with access to i-cloud. See belowl I am the proud owner of a macbook air. I have also an i-phone and both are relatively new to me. However, on some days I have success other… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x