Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I JUST GOT A 9.7 IPAD I SET IT UP WITH FINGERPRINT ID, I
I JUST GOT A 9.7 IPAD I SET IT UP WITH FINGERPRINT ID , I OPENED IT UP SEVERAL TIMES WORKED FINE . NOW IT WILL NOT OPEN ASKS FOR PASSCODE I DONT KNOW … read more
Cris
Cris
3,447 satisfied customers
My granddaughter put a passcode on it and don't remember
My granddaughter put a passcode on it and don't remember what it was is there anyway I can remove that or what can I do … read more
Cris
Cris
3,447 satisfied customers
My company gave me an iPad Model A1458. I was setting it up
My company gave me an iPad Model A1458. I was setting it up aand was asked to create a 4 digit passcode. I entered to code. The next time I tried to login, It kept saying that I had the wrong passcode… read more
Ashik
Ashik
Master's Degree
9,348 satisfied customers
Have forgotten pass code for my apple tablet. When I bought
Have forgotten pass code for my apple tablet JA: When did you last change your password ***** Apple ID? Customer: When I bought it year ago JA: Did you try resetting through Apple's online account res… read more
Ashik
Ashik
Master's Degree
9,348 satisfied customers
Bought new apple iPad Pro with WiFi, I am 77years old
Bought new apple iPad Pro with WiFi, I am 77years old purchased the iPad and can't remember the number to ulock the device. 4/28/18 and haven't gotten to use it. Please help me. … read more
Cris
Cris
3,447 satisfied customers
Forgotten the password to my new ipad. I used a slightly
I used a slightly different password ***** my new ipad, but I haven't changed my Apple ID for some time. … read more
Jon
Jon
Bachelors Degree
834 satisfied customers
I am setting up my new i pad It has me locked out. It was
I am setting up my new i pad It has me locked out. It was asking for passcode to enable touch ID. I haven't set up a passcode and don't know what to do. Its locked. Thanks Barbara … read more
Ashik
Ashik
Master's Degree
9,348 satisfied customers
Have an IPad mini 3. Updated the operating system. I am
Have an IPad mini 3. Updated the operating system. I am unable to open the computer as I have forgotten the password. The computer is not hooked up to the internet. The computer is disabled and each t… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Brand new iPad. It wants a six digit passcode to set it up,
brand new iPad. It wants a six digit passcode to set it up, but I do not know the passcode...I didn't choose it (or my grandson was pushing buttons). Anyway, I have NO ANYTHING on this device, and I w… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Its disabled because I forgot my passcode. I haven't changed
I haven't changed my apple id I just forgot the passcode to the device. I have never hooked it up to iTunes and just received a computer for Christmas … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,752 satisfied customers
Got a new ipad for the wife. Cannot reset to factory. Keeps
Got a new ipad for the wife. Cannot reset to factory. Keeps asking her for pass code but doesn't accept it. Is it a four digit code? I took her ipad hooked it up to my Macbook. Won't let us access itu… read more
Ashik
Ashik
Master's Degree
9,348 satisfied customers
My Ipad is lock up. I can get messages and e-mail but when I
My Ipad is lock up. I can get messages and e-mail but when I go to Safari I get a white sheet that says contact Apple and a sheet moving up and down on top of it that says printer options … read more
Ashik
Ashik
Master's Degree
9,348 satisfied customers
I have several questions. 1. At my home, the IPad doesn't
I have several questions. 1. At my home, the IPad doesn't connect with the WI-FI in my home. 2. I cannot buy any new apps, games, etc because the IPAd asks for my fingerprint. When I bought the IPad, … read more
Ashik
Ashik
Master's Degree
9,348 satisfied customers
I have been trying to open my mini ipad the slide to unlock
Hi, I have been trying to open my mini ipad the slide to unlock is very hard to open, I have to be very fast but when I do get in my password ***** not work, I keep hearing this lady talk very fast...… read more
Ashik
Ashik
Master's Degree
9,348 satisfied customers
IPad has never been hooked up to computer and never had a
iPad has never been hooked up to computer and never had a passcode. It is my mom's and it is asking her to 'enter passcode' she does have an iCloud email and an Apple ID. She can't get in. Please help… read more
Ashik
Ashik
Master's Degree
9,348 satisfied customers
My ipad was closed down. I got it alive, but now, Apple want
My ipad was closed down. I got it alive, but now, Apple want my code from the first time my ipad was installed.I was changing the code to an easier one later on, so now I can't remember the first inst… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
this morning a new update from Apple was installed on my iPad.
this morning a new update from Apple was installed on my iPad. After installation, the screen advised to slide to the right and the question appeared asking for my passcode. I entered my Apple ID twic… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
922 satisfied customers
my daughter was playing with my ipad and activated the security
my daughter was playing with my ipad and activated the security setting where you have to put in a password. how do i unlock it. she is 3!… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x