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We have an apple ipod that we have not used for a while and
Hi we have an apple ipod that we have not used for a while and now can not remeber the account and password ***** was set up on it we think the email was [email protected],org,nz but cannot recall the passwor… read more
Jon
Jon
Bachelors Degree
776 satisfied customers
How can I change my Apple ID if I can't remember the old
How can I change my Apple ID if I can't remember the old one … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My brother lock me out. About one year ago. i just found my
about one year ago. i just found my ipod. he hid my ipod. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Wow, r u really there this late? I just bought a pre-owned
wow, r u really there this late? I just bought a pre-owned ipod at a yard sale and want to change it's name How do i do that? … read more
Justin Johnson
Justin Johnson
Mac Genius
2,911 satisfied customers
I have a library on PC (WIndows 10) that worked fine with
I have a library on PC (WIndows 10) that worked fine with old IPOD ( with dial). Have new IPOD Touch and will not see IPOD to sych and get my playlists. Downloaded new ITUNES 3 or 4 times. Does not sh… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Hello. When my little sister bought her iPod a few years ago,
Hello. When my little sister bought her iPod a few years ago, she "married" it to my e-mail address. I want to create an Apple ID for my new iPhone 4S, but I wanted to use this e-mail address. Is ther… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
How do I change my wifes Apple ID? It is currently with Gmail.
How do I change my wifes Apple ID? It is currently with Gmail. I just bought her an Ipod2 and the store set up her email account with icloud and I want to make her ID and email the same. Does she have… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
my sons ipod was "lost" when he found it, it has a message
my son's ipod was "lost" when he found it, it has a message ipod is disabled connect to iTunes. I registered the ipod and can see it from my icloud account but never have done anything with it with it… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I just wrote to you stating my problem sending out email
Hi,I just wrote to you stating my problem sending out email where wrong email address of a friend popped up,then trying to send out other emails the same pop up comes up-I didn't think of telling you … read more
Steve Herrod
Steve Herrod
Senior Customer Care Engineer
Master's Degree
882 satisfied customers
I received the IPod for Christmas and my nephew downloaded
I received the IPod for Christmas and my nephew downloaded information from his Ipod to mine; now I can't update and wonder how to change the apple code information so they all reflect my name and my … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My 10 year old son changed the security code on his I-touch
My 10 year old son changed the security code on his I-touch to keep his sister out. Now he forgot it, and after multiple log on attempts, he got a message: I-POD is disabled. HELP? What can I do to ge… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have a lot of music down loaded onto my computer already
I have a lot of music down loaded onto my computer already what I need is to transfer to my ipod and I want to delete some music that is currently on my ipod do I need to be connected to itunes?or is … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
computer will only open iTunes with difficulty. Wont recognise
computer will only open iTunes with difficulty. Won't recognise IPod when it does so and when connect iPod whole sysrem freezes. Using Windows7 which has just updated itself. Have tried reloading iTun… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have ipod 160GB. Recently it started not responding when
I have ipod 160GB. Recently it started not responding when I tried to skip a song, turn up volume, etc. unless I put it in the Hold position and then moved it back. It would operate OK like this for a… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have been using i tunes and have downloaded audiobooks for
I have been using i tunes and have downloaded audiobooks for a year now however my computer now tells me that the i tunes store is "temporarily unavailable please try later" this has been showing for … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an old Ipod that is associated with an inactive email
I have an old Ipod that is associated with an inactive email address/itunes account therefore I can not transfer the songs from it to my new itunes account.... HOW could I possibly accomplish this?? I… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
I reset all the settings on my Ipod and now I cant connect
I reset all the settings on my Ipod and now I can't connect to Internet. It asked for my password XXXXX I entered the password XXXXX the bottom of my modem and it didn't work. Any other suggestions. T… read more
David Kirk
David Kirk
Software Engineer
Bachelor's Degree
300 satisfied customers
Ive got a MacBook with OS 10.5.8. Im trying to sync my Address
I've got a MacBook with OS 10.5.8. I'm trying to sync my Address book with google (gmail contacts. The mac help says to go to Address Book >Preferences > General tab and select Sychronize with G… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

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worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

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20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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